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Position Summary/ Objective: Under the direction of the Activities Supervisor and/or Manager, the Lifeguard will be responsible for providing world class service to guests at the pool, by proactively promoting a safe and enjoyable experience that exceeds guests’ expectations. Associate will work independently or in a team under little to no supervision. This position relies on excellent judgment to perform the functions of the job. Primary Essential Functions: All associates are obligated to support and uphold the values, expectations, policies, and procedures of Grand Pacific Resorts as outlined in the Employee Handbook. Responsible for the safety of all guests in the pool area. Ensure that pool rules and regulations are adhered to and regulate guest conduct. Monitor the pool, hot tub, and slide areas and provide immediate and appropriate action to secure the safety of guests in the event of an emergency. Provide emergency care and treatment, as needed. Perform designated rescue practices, as needed. Ability to swim with proficiency and endurance, analyze situations and adopt a quick, effective course of action. Deal effectively and perceptively with the guests, and promote team work with colleagues. Must be available June through August, as scheduled, without summer vacation leave. Responsible for conducting all responsibilities in a professional and ethical manner. Responsible for maintaining a consistent, regular attendance record. Adhere to performance standards, company policies and procedures, as they relate to the department. Education, Skills & Experience: The ideal candidate must be a detail oriented, thorough, and professional individual who consistently provides exemplary customer service to guests, owners, management and associates. Must be able to obtain lifeguard certification upon offer for hire. Previous Lifeguarding experience preferred. CPR/AED for the Professional Rescuer. Must be knowledgeable of principles and techniques of: Preventive lifeguarding, water rescues, first aid, and CPR. Successfully complete the International Lifeguard Training Program and ongoing training requirements. Strong customer service skills. Excellent communication and organizational skills. Experience in the hospitality industry (time share preferred). Ability to work well in a diverse team environment. Additional Eligibility Qualifications Required: Must be available to work various shifts including weekends and holidays. Must be able to successfully pass applicable auditions or skill testing, background check, physical examination and drug screening test. Ability to speak and understand the English language. Physical, Environmental & Other Requirements: Must be able to act swiftly in emergency situations. Must be able to stand and/or walk for up to 8 hours. Must also be able to sit, stoop, kneel, crouch and crawl. Must frequently lift and/or move up to 10 pounds and occasionally required to lift and/or move up to 25 pounds. Clear vision (close, distant and depth perception) and auditory ability is needed for navigating office and all other buildings within the resort, as well as maintaining constant observation of pool, hot tub, and slide area to respond to critical incidents, as needed. EEO Statement: Grand Pacific Resorts provides equal employment opportunities (EEO) to all associates and applicants for all terms and conditions of employment, in every location in which the company has facilities, regardless of any basis protected by applicable federal, state or local law. Other Duties: Please note that this job description does not list all the duties of the job. You may be instructed by upper management to perform other tasks or functions. You will be evaluated in part based upon your performance of the tasks listed in this job description and your ability to commit to the Standards of Excellence. Management has the right to revise this job description at any time. The job description is not a contract for employment.
Position Summary/ Objective: Under the direction of the Activities Supervisor and/or Manager, the Pool Attendant will be responsible for maintaining a safe and clean pool area while welcoming guests and owners and attending to their needs. Associate will work independently or in a team under little to no supervision. This position relies on good judgment to perform the functions of the job. Primary Essential Functions: All associates are obligated to support and uphold the values, expectations, policies, and procedures of Grand Pacific Resorts as outlined in the Employee Handbook. Engage with both owners and guests. Hand out and collect pool towels to and from guests. Maintain a clean pool deck. Ensure all pool areas are cleaned and sanitized. Ensure all gaming equipment is in working order. Responsible for the disposal of trash. Ensure placement of furniture on the deck. Responsible for conducting all responsibilities in a professional and ethical manner. Responsible for maintaining a consistent, regular attendance record. Adhere to performance standards, company policies and procedures, as they relate to the department. Education, Skills & Experience: The ideal candidate must be a detail oriented, thorough, and professional individual who consistently provides exemplary customer service to guests, owners, management and associates. High School diploma or equivalent. Must have a valid Driver License. Must be customer service focused, results driven, and have good problem solving skills. Must have professional communication skills when communicating with guests, owners, management and associates. Ability to multi-task with a sense of urgency without compromising quality. Proficient in reading, writing, math, and computer (Microsoft Word, Excel) skills. Excellent leadership skills with a hands-on, lead-by-example, work style. Experience in the hospitality industry (time share preferred). Ability to work well in a diverse team environment. Additional Eligibility Qualifications Required: Must be available to work various shifts including weekends and holidays. Must be able to successfully pass applicable auditions or skill testing, background check, physical examination and drug screening test. Ability to speak and understand the English language. Physical, Environmental & Other Requirements: Must be able to stand and/or walk for up to 8 hours. Must also be able to sit, stoop, kneel, crouch and crawl. Must frequently lift and/or move up to 10 pounds and occasionally required to lift and/or move up to 25 pounds. Clear vision (close, distant and depth perception) is needed for navigating office and all other buildings within the resort. EEO Statement: Grand Pacific Resorts provides equal employment opportunities (EEO) to all associates and applicants for all terms and conditions of employment, in every location in which the company has facilities, regardless of any basis protected by applicable federal, state or local law. Other Duties: Please note that this job description does not list all the duties of the job. You may be instructed by upper management to perform other tasks or functions. You will be evaluated in part based upon your performance of the tasks listed in this job description and your ability to commit to the Standards of Excellence. Management has the right to revise this job description at any time. The job description is not a contract for employment.
Omni La Costa Resort & Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation’s best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle. At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you’re passionate about hospitality, Omni La Costa may be your perfect match. Food & Beverage Line Cook 2 Overview: The Line Cook 2 ensures all food is prepared in a timely manner and made according to the menu specifications. Works and communicates effectively with all other kitchen personnel. Responsibilities: • · Efficiently prepare all food items as directed by supervisor and to the company specifications, with limited supervision from management. • · Good knowledge of culinary fundamentals and techniques. • · Ability to work on an outlet hot/cold line executing menu items in the specified timeline for each meal period. • · Ability to stay organized with prep sheets and station guides with an emphasis on managing their own timeline to get ready for service. • · A proper understanding of how to use all culinary equipment properly and safely. • · The ability to do plate presentations that meet our specifications. • · Ability to communicate with other team members. • · Maintain a positive and professional attitude in stressful situations. • · Attend required monthly department meetings and company trainings. • · Complete other duties as assigned by management. • · Ability to work a restaurant Line. • · Basic knowledge of knife skills and the different vegetable cuts Qualifications: • · Required to have at least 2 years culinary experience in a hotel or restaurant kitchen. • · Must be able to work efficiently without needing immediate supervision from management and work well with others. • · Excellent written and verbal communication skills as well as organizational skills. • · Must have basic mathematical skills and an understanding of weights and measures. • · Able to follow recipes. • · Must have unexpired Food Handlers – or obtain upon hire. • · The ability to work in a fast-paced high pressure work environment while executing delegated tasks and assignments. • · Culinary degree and/or formal training is strongly preferred. • · Must be able to lift, push, pull and carry moderate weight. • · Must be able to walk/stand for extended periods of time, with frequent bending and twisting. • · Must be able to utilize culinary tools (knives, commercial equipment, etc.) and taste/smell Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
Omni La Costa Resort & Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation’s best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle. At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you’re passionate about hospitality, Omni La Costa may be your perfect match. Sous Chef Overview: To prepare and cook food and supervise the kitchen and ensure that all menu items are prepared to our specifications. Responsibilities: • Cook and prepare food at all stations in kitchen • Advanced knowledge of butchering (meat, poultry, fish) • Evaluate recipes and food orders and prepare according to standards • Assist Associates at each station of a kitchen • Leads by example for culinary operation of assigned areas • Daily follow-up on all product freshness, rotation and development • Communicate all safety and sanitation policies through daily dialogue with all hourly staff. • Develop and challenge existing processes of standardization with focus on expense control and quality. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities can include training employees; planning, assigning, work. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Minimum of 2 years in a hotel supervisory position within the Culinary Department; Culinary degree or Apprenticeship certification Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
Omni La Costa Resort & Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation’s best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle. At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you’re passionate about hospitality, Omni La Costa may be your perfect match. Sous Chef Overview: To prepare and cook food and supervise the kitchen and ensure that all menu items are prepared to our specifications. Responsibilities: • Cook and prepare food at all stations in kitchen • Advanced knowledge of butchering (meat, poultry, fish) • Evaluate recipes and food orders and prepare according to standards • Assist Associates at each station of a kitchen • Leads by example for culinary operation of assigned areas • Daily follow-up on all product freshness, rotation and development • Communicate all safety and sanitation policies through daily dialogue with all hourly staff. • Develop and challenge existing processes of standardization with focus on expense control and quality. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities can include training employees; planning, assigning, work. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Minimum of 2 years in a hotel supervisory position within the Culinary Department; Culinary degree or Apprenticeship certification Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
Omni La Costa Resort & Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation’s best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle. At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you’re passionate about hospitality, Omni La Costa may be your perfect match. Omni CARE Food & Beverage Internship-Summer 2026 Overview: The Omni Cares Food & Beverage Internship position provides a hands-on training opportunity for future hospitality leaders to learn various aspects of the hotel business. Responsibilities: • Adhere to all hotel and food and beverage departmental policies and procedures. • Staff and operate as business demand and schedule accordingly. Ensure a high level of professionalism in the department. • Communicate hotel information, events, etc. to the food & beverage staff. • Ensure accuracy of cash handling, inventory control, proper ringing of all products, and awareness of theft. • Evaluating and pre-planning and being prepared for large groups and special functions including holidays. • Operate restaurant’s special events, coordinating staffing and service. • Promote guest service to all guests in the outlets, problem solver and leader by example. • Opening and closing duties. • Attend to and anticipate guest’s needs. • Demonstrate adaptability and flexibility in scheduling. • Demonstrate excellent teamwork. • Attend weekly Omni Care Internship trainings and enrichment seminars through the summer season. Qualifications: • Strong communication skills – both written and verbal required • Strong customer service skills • Previous experience in a Customer Service position required • Previous experience in Food & Beverage required • Willingness to learn and take on different projects • Ability to adapt to changing environments. • Must be able to work variety of schedules, morning, evenings, weekends and holidays. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
Omni La Costa Resort & Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation’s best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle. At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you’re passionate about hospitality, Omni La Costa may be your perfect match. Marketplace Café Attendant Overview: The Market Place Cafe Attendant ensure quality service to all guests and prepares guest drinks and food orders. Make sure table appearance and restaurant are spotless at all times. Adhere to all rules, regulations, uniform codes and standards of the hotel. Continuously work towards making an environment that functions smoothly. Responsibilities: • · General knowledge of cash handling and Point of Sale systems. • · Maintain housekeeping standards as applied to both retail merchandising and Café food and beverage cleanliness. • · Ability to check in retail merchandise with accuracy and restock Café counter to supply and demand. • · Good communication skills working directly with customers face to face as well as good phone etiquette. • · Schedule flexibility to work Holidays and weekends, mornings and evenings. • · Understanding of the basic operation of kitchen equipment as it relates to the Café counter. • · Responsible for bussing and following table setting standards. • · Break down bus stations at the end of your shift, including cleaning all work areas and materials used. • · Clear each course after everyone at the table has finished eating, unless the guest asks you not to. Remove items from the table that the customer does not need. • · Assist the baristas in any way possible to assure quality service. • Qualifications: • · Previous barista experience is preferred. • · Food Handlers card and TIPS certification will be required prior to the start of employment. • · Experience working in a high-volume, fast-paced environment preferred. • · Must be available to work weekends, holidays and overnight. • · The ability to communicate courteously, professionally and politely is required. • · While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee frequently is required to climb or balance. • · The employee is occasionally required to talk or hear and taste or smell. • · The employee must regularly lift and/or move up to 50 pounds and occasionally push/ pull up to 250 lbs. • · Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
Omni La Costa Resort & Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation’s best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle. At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you’re passionate about hospitality, Omni La Costa may be your perfect match. Cafeteria Attendant Overview: This team member will ensure all food is served according to specifications, and work in conjunction with all line cooks. Responsibilities: • · Communicate with the Chef to learn daily work tasks and their coordination, and complete daily prep list. • · Perform work assignments to meet proper quantities within a necessary time frame. • · Be knowledgeable of all areas in the cafeteria. • · Be knowledgeable of plate presentations and preparations of all menu items. • · Communicate with all cooks daily for proper pars and production requirements when needed. • · Keep back and prep area clean as you work. • · Fill and maintain the prep list up to par, check daily. • · Check with MOD before leaving for the day. Qualifications: • · Must be able to endure exposure to heat, steam and hazardous cleaning chemicals. • · Must be able to stand for length of shift. • · Must be able to walk, run, push, pull and lift up to 50 Ilbs. • · Must have previous experience working in similar Food and Beverage department (kitchen, cafeteria, etc.). • · Must have unexpired Food Handler – or obtain upon hire. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
Omni La Costa Resort & Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation’s best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle. At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you’re passionate about hospitality, Omni La Costa may be your perfect match. Loss Prevention Officer Overnight Overview: The Overnight Loss Prevention Officer ensures the safety and tranquil stay of hotel guests and employees, to enforce the policies and procedures of the hotel and to record in writing any assigned task. Prepare incident and accident reports accurately and in the format specified by the Director of Loss Prevention. Responsibilities: • · To observe and report on all assignments • · Able to keep accurate records and communicate using radio equipment. • · Record and report any unsafe conditions while patrolling hotel property. • · To ensure protection and preservation of hotel, guest, and employee property. • · Maintain professional attitude and appearance. • · Patrol hotel property to ensure the safety of guests and employees and to protect all hotel assets. • · Answer house calls to assist both guests and associates with respect to safety, security and hotel operations. • · Initiate and follow-up with all investigations of crimes committed against property and persons. • · Assist sick/injured guests or associates ensuring all documentation, reporting and witness statements have been completed within a timely manner. • · Initiate investigations, write incident and accident reports, monitor investigations to their timely conclusion and ensure appropriate follow-up with guests, visitors and employees, documenting all contacts. • · Maintain accurate records while performing basic duties including, but not limited to, camera monitoring, shift activity log, codebook and employee/guest interactions. • · Monitor/distribute visitor and vendor access to the property by distributing visitor badges. • · Perform frequent bag checks for associates leaving the property. • · Escort and interact with special guests that need privacy when entering/exiting the hotel through heart of the house areas. • · Maintain confidentiality when dealing with sensitive guest or associate issues. • · Assist supervisor or director in checking alarm systems, safety and fire alarm systems and closely monitoring security of building doors, service areas, delivery areas and grounds. • · Assist hotel management in emergency situations by knowing all hotel safety procedures and leading/directing guests and associates to safety. • · Other duties as assigned. Qualifications: • · Previous experience as a Loss Prevention Officer is strongly preferred. • · Must be able to stand and walk for entire shift. • · Must be able to communicate effectively by telephone, email, radio and reporting. • · Must have basic computer knowledge. • · Must be able to reach various areas of the hotel/resort at a rapid pace if necessary. • · First Aid/CPR Certification is preferred. • · Must be able to stand & walk for up to 4 hours in length. • · Must be able to bend, stoop, squat and stretch to daily task • · Must be able to lift items weighing in excess of 15 lbs. routinely. • · Must be able to push and pull carts and equipment weighing up to 250 lbs • · Must be able to exert well-paced ability in limited space and to reach other departments and locations of the hotel and outside the hotel on hotel grounds on a timely basis. • · Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. • · Must be able to remain calm and professional during stressful situations. • · Must be able to work overnight shifts, weekends and holidays • · Requires manual dexterity to use and operate all necessary equipment. • · Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
Omni La Costa Resort & Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation’s best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle. At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you’re passionate about hospitality, Omni La Costa may be your perfect match. Overview: Produce and maintain the highest level of detailed cleanliness of carpet & floor surfaces as well as the public areas of the resort. Responsibilities: • Maintain the overall cleanliness in designated lobby, meeting rooms, restaurants, retail shops, office spaces, stairways, corridors and outdoor spaces such as; entrances, courtyards, walkways, pool facilities, loading dock etc. • Maintain the cleanliness of carpets (both room and hallway), hard surface floors, windows, brass and lighting fixtures, woodwork, umbrellas, handrails etc. • Assure that all restrooms are maintained in a clean and sanitary condition. • Assure that all trash receptacles throughout property are promptly emptied and maintained. • Maintain cleaning supplies and inventory. • Report facility issues promptly to Office Coordinator, immediate supervisor or manager. • Follow safety procedures to include reporting of unsafe conditions or work practices to immediate supervisor or manager. • Adhere to all Standards of Conduct as outlined in the Associate Handbook. Qualifications: • · Previous floor cleaning or hotel experience preferred. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
Position Summary/ Objective: Under the direction of the Housekeeping Supervisor and/or Manager, the Room Attendant will be responsible for providing superb hospitality by maintaining the interior areas of the resort property. Associate will work independently or in a team under little to no supervision. This position relies on good judgment to perform the functions of the job. Primary Essential Functions: All associates are obligated to support and uphold the values, expectations, policies, and procedures of Grand Pacific Resorts as outlined in the Employee Handbook. Clean all rooms in accordance with resort standards for cleanliness and efficiency. Maintain work carts/stations as necessary to optimize appearance and efficiency. Remove used linens, towels, necessary products and supplies, and replace with all new items. Clean all areas of kitchens, bathrooms, bedrooms and living rooms as set forth in housekeeping checklists. Vacuum, mop, wash, dispose trash, dust, polish and scrub as needed. Maintain uniforms and nametag. Assist with any special projects as assigned by Supervisor. Communicate effectively with guests, supervisors and associates. Stay informed with emergency procedures, current projects, security issues, and the location of emergency equipment. Responsible for conducting all responsibilities in a professional and ethical manner. Responsible for maintaining a consistent, regular attendance record. Adhere to performance standards, company policies and procedures, as they relate to the department. Education, Skills & Experience: The ideal candidate must be a detail oriented, thorough, and professional individual who consistently provides exemplary customer service to guests, owners, management and associates. 0 – 2 years of related experience. High school diploma or equivalent preferred. Ability to multitask effectively. Strong customer service skills. Excellent communication and organizational skills. Experience in the hospitality industry (time share preferred). Ability to work well in a diverse team environment. Additional Eligibility Qualifications Required: Must be available to work various shifts including weekends and holidays. Must be able to successfully pass applicable auditions or skill testing, background check, physical examination and drug screening test. Fluency in English is preferred. Physical, Environmental & Other Requirements: Must be able to stand and/or walk for up to 8 hours. Must also be able to sit, stoop, kneel, crouch and crawl. Must frequently lift and/or move up to 10 pounds and occasionally required to lift and/or move up to 25 pounds. Clear vision (close, distant and depth perception) is needed for navigating office and all other buildings within the resort. EEO Statement: Grand Pacific Resorts provides equal employment opportunities (EEO) to all associates and applicants for all terms and conditions of employment, in every location in which the company has facilities, regardless of any basis protected by applicable federal, state or local law. Other Duties: Please note that this job description does not list all the duties of the job. You may be instructed by upper management to perform other tasks or functions. You will be evaluated in part based upon your performance of the tasks listed in this job description and your ability to commit to the Standards of Excellence. Management has the right to revise this job description at any time. The job description is not a contract for employment.
VIP Experiences Playmaker Location (Country-State-City) US-CA-Carlsbad Job ID 2026-11842 Employment Type Part-Time Offer/Contract Type At Will (US Only) Location Name LEGOLAND California What you'll bring to the team VIP Experiences Playmaker LEGOLAND® California Resort Where imagination runs wild and every day is built for FUN! At LEGOLAND® California Resort, we’re all about creating unforgettable family memories. With two LEGO® themed hotels, a Water Park, a SEA LIFE Aquarium, more than 60 rides and attractions, 20 food and beverage locations, and 14 retail stores, the possibilities for adventure are endless! We’re looking for an energetic, creative, and guest-obsessed VIP Experiences Playmaker to help deliver some of the most memorable moments our guests will experience at the resort. If you love engaging with people, bringing energy to events, and helping guests feel like VIPs, this could be the perfect role for you! Qualifications & Experience ✨ About the Role As a VIP Experiences Playmaker, you will work closely with our VIP Experiences team and other areas of the Commercial team to deliver best-in-class service for our guests. You’ll help create incredible experiences through guest interaction, hosting events, assisting with VIP builds, and bringing LEGO® creativity to life. From birthday celebrations to corporate events, you’ll help ensure every VIP moment at LEGOLAND California Resort is unforgettable. As part of this role, you may assist with: Checking in guests for VIP Experience builds Serving as a build assistant Hosting LEGOLAND California birthday parties Assisting with set up and break down of corporate events Supporting additional commercial duties as needed The VIP Playmaker serves as an ambassador of knowledge, creativity, and FUN! What You’ll be doing: Provide memorable guest service while engaging with guests as you support guest flow and safety at all Experiences/Events Use your energy and brilliance to energize and engage with guests in specialized experiences. Act as a representative of the resort by meeting or exceeding our guest service expectations as outlined in our Guest Obsession program. Collaborate with the Guest Excellence team to create Memorable Experiences in line with our Guest Obsession strategy. Keep up to date on the latest LEGO Models, Attractions, and Resort Experiences to incorporate in VIP Tours and communicate to Hosts. Ability to quickly build a relationship with a VIP group, identifying the parameters of each member, and using this to create memorable experiences Utilize LEGOLAND California Resort knowledge, LEGO knowledge, and creativity to craft and deliver fun and engaging experiences for our guests. Cross train in other subdivisions of the Resort– Admissions and Guest Services. Other duties and support in other areas of the VIP Experience or Commercial department as required. Who We’re Looking for…? The VIP Experience Playmaker will step into multiple roles and responsibilities. Qualified candidates will have some or all the following experience: Minimum 1-year Previous Guest Service Role Experience (equivalent experience will be considered). Enjoys working directly with Guests and have experience in a guest focused role Possess the ability to execute tasks in an orderly and timely manner, set goals for workload, work well independently, and be self-motivated. Must have an extensive knowledge of LEGOLAND Parks, the LEGO Group, and Merlin Entertainments or an ability to quickly learn a large amount of information. Must enjoy working directly with Guests and have experience in a specialized, guest focused role. Must be able to help facilitate workshops to large (15+) groups of people. Must be able to deliver information and interact with guests in a conversational manner. Must be able to work well under pressure and dedicated to providing outstanding service without compromising safety. Excellent and professional verbal and written skills are required for all forms of communication to Guests and colleagues. Must be willing to work flexible hours, including evenings and weekends, to support park operations. Please consider whether you'll be able to travel to and from the Resort. Some shifts may fall into unsociable hours. Health & Safety Managers are responsible for all aspects of Health, Safety & Security within their team, in line with the Group Policy (HS001). In particular, they must ensure that risk assessments safe working procedures are in place for all work activities and that all employees in their teams are aware of the Group Health, Safety and Security Policy and their obligations under it. They must ensure that safe working practices are monitored, and that risk assessments and procedures are reviewed regularly. Where incidents do occur, they must ensure that they are investigated appropriately and that where necessary, corrective action is taken to ensure that such incidents are not repeated. Physical Demands: Excellent fine motor skills to move tables, chairs, and other education supplies as needed. Intermittent and prolonged standing and walking. Must be able to lift upwards of 40 pounds. Visual acuity sufficient to read detailed material and hearing sufficient to communicate in an array of environments with background noise. Intermittent and prolonged standing and walking to move about the park site and interact with employees and guests. Work Environment: Various inside and outside locations with varying temperatures and floor surfaces. Exposure to wet and/or humid conditions. Physical Requirements A. Sitting: 1. None (0%) 2. Occasionally (1-33%) 3. Frequently (34-66%) 4. Constantly (67-100%) J. Wrist Deviation (Side to Side): 1. None (0%) 2. Occasionally (1-33%) 3. Frequently (34-66%) 4. Constantly (67-100%) B. Standing: 1. None (0%) 2. Occasionally (1-33%) 3. Frequently (34-66%) 4. Constantly (67-100%) K. Hand/Wrist Repetitions (Up and Down): 1. None (0%) 2. Occasionally (1-33%) 3. Frequently (34-66%) 4. Constantly (67-100%) C. Walking 1. None (0%) 2. Occasionally (1-33%) 3. Frequently (34-66%) 4. Constantly (67-100%) L. Reaching: 1. None (0%) 2. Occasionally (1-33%) 3. Frequently (34-66%) 4. Constantly (67-100%) D. Lifts and Carries: Frequency: 1. Up to 10 pounds None Occasionally Frequently Constant 2. 11 to 24 pounds None Occasionally Frequently Constant 3. 25 to 34 pounds None Occasionally Frequently Constant 4. 35 to 50 pounds None Occasionally Frequently Constant 5. 51 to 74 pounds None Occasionally Frequently Constant 6. 75 to 100 pounds None Occasionally Frequently Constant 7. Over 100 pounds None Occasionally Frequently Constant E. Lifts Overhead: Frequency: 1. Up to 10 pounds None Occasionally Frequently Constant 2. 11 to 24 pounds None Occasionally Frequently Constant 3. 25 to 34 pounds None Occasionally Frequently Constant 4. 35 to 50 pounds None Occasionally Frequently Constant 5. 51 to 74 pounds None Occasionally Frequently Constant 6. 75 to 100 pounds None Occasionally Frequently Constant 7. Over 100 pounds None Occasionally Frequently Constant F. Twisting: 1. None (0%) 2. Occasionally (1-33%) 3. Frequently (34-66%) 4. Constantly (67-100%) M. Grasping: 1. Simple: < 50 pounds 2. Firm: > 50 pounds G. Bending: 1. None (0%) 2. Occasionally (1-33%) 3. Frequently (34-66%) 4. Constantly (67-100%) N. Manual Dexterity/Strength: 1. Gross motor, light-moderate strength 2. Gross motor, moderate - heavy strength 3. Fine motor, light-moderate strength 4. Fine motor, moderate - heavy strength H. Squatting/Kneeling/Crawling/ Climbing: 1. None (0%) 2. Occasionally (1-33%) 3. Frequently (34-66%) 4. Constantly (67-100%) O. Pushing: 1. None (0%) 2. Occasionally (1-33%) 34_ lbs 3. Frequently (34-66%) ________ lbs 4. Constantly (67-100%) _______lbs I. Pulling: 1. None (0%) 2. Occasionally (1-33%) __34___ lbs 3. Frequently (34-66%) ________ lbs 4. Constantly (67-100%) _______lbs Visual Requirements Hearing P. Visual Requirements: 1. Close eye work (small figures) 2. Color discrimination - Minimal color discrimination - Normal color discrimination 3. Other: Depth perception, distance vision, ability to focus. Q. Hearing Requirements: 1. Special requirements Able to consistently fulfil communication needs. (alarms, phone ringing, conversation, clear acuity within 100 feet) Working Conditions R. Temperature: 1. < 15 degrees Fahrenheit 2. Between 16 and 95 degree 3. > 95 degrees U. Driving: 1. None (0%) 2. Occasional (1-33%) 3. Frequent (34-66%) 4. Constant (67-100%) S. Crawl Space/Cramped Position: 1. Exposed < 1 hour per day 2. Exposed 1-3 hours per day 3. Exposed 3-7 hours per day 4. Exposed > 7 hours per day V. Noise (loud/repetitive, < 85 decibels per OSHA Standard): 1. None (0%) 2. Occasional (1-33%) 3. Frequent (34-66%) 4. Constant (67-100%) T. Personal Protective Equipment (e.g. respiratory mask, etc.) 1. None (0%) 2. Occasional (1-33%) 3. Frequent (34-66%) 4. Constant (67-100%) Other W. Specify any other requirements or restrictions that should be CONSIDERED. Benefits The Perks Working at LEGOLAND California Resort comes with some awesome benefits: Free tickets to Merlin attractions around the world 30% discount in retail shops and restaurants The chance to help create magical memories every single day A fun, inclusive workplace where everyone belongs Everyone Matters at Merlin At Merlin, we welcome the world to our magical attractions and resorts every day, and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities, and thrive together. Because at Merlin, everyone matters. If you require any adjustments to perform your best during the interview process due to disability or ill health, please contact: LLC.HumanResources@legoland.com Pay Range Compensation between USD $18.00/Hr.-USD $18.00/Hr.