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Location: La Costa Resort and Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally inspired cuisine and culinary delights. Steps from your door, world-class accommodations, championship golf and tennis, eight pools and more anxiously wait to welcome your arrival. Omni La Costa associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Omni La Costa may be your perfect match. Job Description: Guest Service Agents are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest’s stay. Guest Service Agents make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them. Responsibilities: Operating Procedures including but limited to answering all internal, external and parking phone calls, process in room delivery orders, checking in / out guests and executing accurate settlement of folios, routing of charges and adjustments. Answer and tend to incoming phone calls to the resort and front desk using the proper protocol, greetings, and closings as determined by management. Maintain accurate guest profiles. Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions. Communicate with guests and maintain detail records on any needs or issues that may arise while staying with us on property and communicating with the appropriate department or leader to ensure guest satisfaction. Ensure that safety of all guests by maintaining confidentiality of all guest and hotel information as well as guest room access. Generate, print and distribute daily and weekly reports. Resolve discrepancies on the room status report with Housekeeping. Demonstrate current knowledge of all key personnel and departmental functions of the resort. Accurately log all wake-up calls. Perform wake-up calls promptly and on time using appropriate greeting as determined by management. Maintains and Operates Parking Software’s. Qualifications: Must have at least one year of hotel front desk experience. Strong organizational and prioritization skills. Ability to work well under pressure, dealing with many arrivals and departures within a short period of time. Previous customer service experience. Previous cashiering experience is preferred. Fluency in a foreign language is preferred. Previous guest relations training is preferred Must be able to work weekends and holidays. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and walk use hands to finger, handle, or feel; and reach with hands and arms. The employee frequently is required to talk or hear. The employee is occasionally required to walk and stoop. The employee may lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. Pay Rate: $26.00/hr Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
POSITION PURPOSE Prepare and service beverages for servers and guests in a speedy, efficient, friendly, and professional manner. ESSENTIAL FUNCTIONS 1. Prepare drinks for the customers and servers, ensure that the proper materials and supplies are on hand, and talk to guests. Ensure that minors and intoxicated persons are not served alcoholic beverages. Act as the cashier for the servers when necessary. 2. Maintain the cleanliness of the bar area through disposing of all waste, clearing and cleaning all glassware, and wiping down bar and preparation areas. 3. Provide opening and closing inventory of spirits. Other: Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with Westin/Solea Carlsbad Resort & Spa rules and regulations for the safe and effective operation of the hotel’s facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: • Assist servers, other bartenders, and barporters when necessary. • Participate in the deep cleaning of the outlet. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES • Must be able to speak, read, write and understand the primary language(s) used in the workplace. • Must be able to read and write to facilitate the communication process. • Requires good communication skills, both verbal and written. • Must possess basic computational ability. • Must possess basic computer skills. • Must have knowledge of and be able to operate all equipment related to the outlet, including, but not limited to, coffee maker and cash terminal. • Must have a strong knowledge of drink preparation and applicable health standards. • Knowledge of federal, state and local laws, ordinances and regulations and Starwood policy regarding serving alcohol to minors and intoxicated patrons. Physical Demands • Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10°F) and kitchens (+110°F), possibly for one hour or more. • Must be able to stand and exert well-paced mobility for up to 4 hours in length. • Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. • May be required to lift trays of food or food items weighing up to 30 lbs. • Must have the ability to bend, squat and lift 40 lbs. on a regular and continuing basis and occasionally lift up to 75 lbs. • Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally. • Must be able to exert well-paced ability in limited space. • Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks. • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. • Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. • Vision occurs continuously with the most common visual functions being those of near vision and depth perception. • Requires manual dexterity to use and operate all necessary equipment, including, but not limited to, cutlery used in the cutting of fruit. QUALIFICATION STANDARDS Education • High school or equivalent education required. Experience • One year high volume bar experience required. Customer service experience required. Licenses or Certificates • Must be minimum age to serve alcohol. • Must have current food handler’s card. • Must be TIPS certified. Grooming All employees must maintain a neat, clean and well-groomed appearance per Westin/Solea Carlsbad’s standards. Attendance: Regular attendance in conformance with the standards, which may be established by Westin/Solea Carlsbad Resort & Spa from time to time, is essential to the successful performance of this position. Employees with irregular attendance / tardies will be subject to disciplinary action, up to and including termination of employment. Upon employment, all employees are required to fully comply with Westin/Solea Carlsbad Resort & Spa rules and regulations will be subject to disciplinary action, up to and including termination of employment. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Ownership: This job opportunity for employment is being made available by Grand Pacific Hotel Services, L.P., the owner and the employer of all associates working at Westin/Solea Carlsbad Resort & Spa. Marriott International is not the owner or operator of Westin/Solea Carlsbad Resort & Spa. Marriott International is not the direct or indirect employer or joint employer of any associates working at Westin/Solea Carlsbad Resort & Spa. Marriott International does not control, govern or regulate any aspect of recruitment or employment at Westin/Solea Carlsbad Resort & Spa. Marriott International is not responsible for any aspect of your application, candidacy, or employment at the resort, nor shall Marriott International be liable for the data collection, use and privacy practices of the Westin/Solea Carlsbad Resort & Spa’s owner or operator.
POSITION PURPOSE Serve food and beverage items to customers in a friendly, enthusiastic, professional, and timely manner. ESSENTIAL FUNCTIONS 1. Take orders for and serve all food and beverage requests, using suggestive selling techniques. Clear tables during service. Control guest checks and secure proper payment. 2. Ensure station and table set-ups are complete and perform various side duties as assigned by the Outlet Supervisor. 3. Maintain proper condition and cleanliness of dining areas and servicing equipment. Other: Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with Westin/Solea Carlsbad Resort & Spa rules and regulations for the safe and effective operation of the hotel’s facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Additional duties as necessary and assigned. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Must possess basic computer skills. Knowledge of the appropriate table settings and service ware. Ability to describe all menu items, prices and methods of preparation. And to use suggestive selling techniques to encourage the guests to choose items that are house specialties. Physical Demands Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10°F) and kitchens (+110°F), possibly for one hour or more. Must be able to stand and exert well-paced mobility for up to 4 hours in length. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. Must be able to lift trays of food or food items weighing up to 30 lbs. on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 250 lbs. frequently. Must be able to exert well-paced ability in limited space and to reach other locations of the hotel on a timely basis. Must be able to exert well-paced ability in limited space. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Requires manual dexterity to use and operate all necessary equipment. QUALIFICATION STANDARDS Education High school or equivalent education required. Experience Two years experience as food server in full service restaurant is required. Customer service experience preferred. Licenses or Certificates Must be minimum age to serve alcohol. Grooming All employees must maintain a neat, clean and well-groomed appearance per Westin/Solea Carlsbad’s standards. Attendance: Regular attendance in conformance with the standards, which may be established by Westin/Solea Carlsbad Resort & Spa from time to time, is essential to the successful performance of this position. Employees with irregular attendance / tardies will be subject to disciplinary action, up to and including termination of employment. Upon employment, all employees are required to fully comply with Westin/Solea Carlsbad Resort & Spa rules and regulations will be subject to disciplinary action, up to and including termination of employment. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Ownership: This job opportunity for employment is being made available by Grand Pacific Hotel Services, L.P., the owner and the employer of all associates working at Westin/Solea Carlsbad Resort & Spa. Marriott International is not the owner or operator of Westin/Solea Carlsbad Resort & Spa. Marriott International is not the direct or indirect employer or joint employer of any associates working at Westin/Solea Carlsbad Resort & Spa. Marriott International does not control, govern or regulate any aspect of recruitment or employment at Westin/Soles Carlsbad Resort & Spa. Marriott International is not responsible for any aspect of your application, candidacy, or employment at the resort, nor shall Marriott International be liable for the data collection, use and privacy practices of the Westin/Solea Carlsbad Resort & Spa’s owner or operator.
POSITION PURPOSE Manage all aspects of the food production for banquets, including food preparation according to the description. Adhere to sanitation practices. ESSENTIAL FUNCTIONS 1. Prepare food items for customers using a quality predetermined method in a timely and consistent manner. 2. Set up station with predetermined mise en place required to service all banquet functions. 3. Practice sanitation and safety daily to ensure the total customer satisfaction. Other: Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with W rules and regulations for the safe and effective operation of the hotel’s facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: • Consult with Kitchen Supervisor, Sous Chef, or Executive Chef on a daily basis as well as with other departments that are directly related to the Food & Beverage Department. • Participate in long range planning. • Participate, support and make recommendations for ongoing hotel programs with continuous improvement in networking. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: • Must be able to speak, read, write and understand the primary language(s) used in the workplace. • Must be able to read and write to facilitate the communication process. • Requires good communication skills, both verbal and written. • Must possess basic computational ability. • Ability to read recipes and follow their instructions. • Ability to recognize and correct insufficiencies on stations and train for corrections Physical Demands • Most work tasks are performed indoors. Temperature generally is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10°F) and kitchens (+110°F), possibly for one hour or more. • Must be able to sit at a desk for up to 5 hours per day. Walking and standing are required the rest of the working day. Length of time of these tasks may vary from day to day and task to task. • Ability to physically handle knives, pots, mirrors, or other display items as well as grasp, lift and carry same from shelves and otherwise transport up to 50 pounds to every area of the kitchen. Ability to perform cutting skills on work surfaces, topped with cutting boards, 3 to 4 feet in height (banquet kitchen, prep kitchen, bake shop, etc.). Proper usage and handling of various kitchen machinery to include slicers, buffalo chopper, grinders, mixers, and other kitchen related equipment. • Ability to physically self-demonstrate culinary techniques, i.e., cutting, cooking principles, plate presentation, safety and sanitation practices. • The worker is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above the ambient noise level. • Must be able to operate in high stress, fast paced food service with quality and consistency • Must be able to bend, stoop, squat and lift up to 50 lbs. on a regular and continuing basis. • Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally. • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates. • Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception. • Requires manual dexterity to use and operate all necessary equipment. • Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed. QUALIFICATION STANDARDS Education High school or equivalent education required. Experience • Certified Cook level or higher. • 3-7 plus years cooking experience in a full service restaurant experience is required. Licenses or Certificates • Must have valid Food Handler’s Card • Ability to obtain and/or maintain any government required licenses, certificates or permits. Grooming All employees must maintain a neat, clean and well-groomed appearance per Westin/Solea Carlsbad’s standards. Attendance: Regular attendance in conformance with the standards, which may be established by Westin/Solea Carlsbad Resort & Spa from time to time, is essential to the successful performance of this position. Employees with irregular attendance / tardies will be subject to disciplinary action, up to and including termination of employment. Upon employment, all employees are required to fully comply with Westin/Solea Carlsbad Resort & Spa rules and regulations will be subject to disciplinary action, up to and including termination of employment. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Ownership: This job opportunity for employment is being made available by Grand Pacific Hotel Services, L.P., the owner and the employer of all associates working at Westin/Solea Carlsbad Resort & Spa. Marriott International is not the owner or operator of Westin/Solea Carlsbad Resort & Spa. Marriott International is not the direct or indirect employer or joint employer of any associates working at Westin/Solea Carlsbad Resort & Spa. Marriott International does not control, govern or regulate any aspect of recruitment or employment at Westin/Solea Carlsbad Resort & Spa. Marriott International is not responsible for any aspect of your application, candidacy, or employment at the resort, nor shall Marriott International be liable for the data collection, use and privacy practices of the Westin/Solea Carlsbad Resort & Spa’s owner or operator.
Field Sales Manager - Schools & Youth Groups, Local Partnerships Location (Country-State-City) US-CA-Carlsbad Job ID 2026-11428 Employment Type Full-Time Offer/Contract Type At Will (US Only) Location Name LEGOLAND California What you'll bring to the team The Field Sales Manager is a field-based growth role within Merlin’s Go-To-Market team, responsible for driving revenue through outbound sales, community relationships, schools, youth groups, and local partnerships, while working closely with internal teams to achieve volume and revenue targets. Qualifications & Experience Key Responsibilities Drive proactive outbound sales through cold outreach, in-market prospecting, and relationship development. Source and convert net-new business across schools, youth groups, community organizations, and local partnerships. Identify, secure, and manage partnerships, marketing initiatives, and advertising opportunities with local and regional stakeholders. Develop, sell, and close incremental revenue opportunities aligned to GTM strategy and business priorities. Collaborate with the GTM Director and National Schools Manager on strategic planning and growth initiatives. Build tailored offerings, processes, and experiences that align partner objectives with Resort goals across the full customer journey. Support deal structuring, negotiations, and implementation of new products, pricing, tickets, and booking strategies. Own performance and reporting for assigned revenue streams, ensuring accountability to volume and revenue targets. Lead school and youth group channels, ensuring operational execution, communication, and program delivery across touchpoints. Partner cross-functionally with Marketing, Operations, eCommerce, Revenue Management, and Reservations teams. Maintain awareness of capacity, seasonality, and operational constraints to inform planning and execution. Support events, trade shows, and community initiatives to enhance brand visibility and customer engagement. Act as a connector between functional teams and on-site operations to ensure seamless execution and best-in-class booking and conversion processes. Qualifications and Experience: 5–10 years of experience in outbound sales, business development, sponsorships, or partnerships. Background in hospitality, attractions, entertainment, or experiential businesses, with preference for youth-, school-, or education-focused markets. Experience planning private events, managing youth group contracts, and working with booking/reservation systems and CRM tools. Proven ability to generate leads independently, drive outbound sales, and deliver revenue growth. Strong commercial mindset with expertise in relationship-building, negotiation, and cross-functional collaboration. Comfortable working in matrixed, cluster-based environments with strong knowledge of the local market. Highly organized, self-directed, resilient, and results-driven, with strong accountability and time-management skills. Bachelor’s degree in Business, Hospitality, Marketing, or related field, plus a valid driver’s license. Benefits Excellent Health Care Options: Comprehensive medical, dental, and vision coverage. Paid Time Off (PTO). Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions. Recognition Programs and Rewards. 401(k) Program: Save for the future with company matching contributions. Tuition Reimbursement Programs: Get support for further education and career growth. Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us! Pay Range Compensation between USD $72,000.00/Yr.-USD $80,000.00/Yr.
POSITION PURPOSE Provide a consistently high degree of customer service for all guests and visitors by driving resort vehicles (shuttle van or Trolley) to transport guests, clients, or company personnel to the surrounding areas. Provide information regarding the city, directions and attractions. Assist in other areas of the Bell/Valet department such as greeting guests and assisting with luggage as they load/unload their vehicle. This is a Seasonal Position: From: March 2026 to September/August 2026 ESSENTIAL FUNCTIONS Drive vehicle from individual or central loading area to destinations according to assigned schedule or per guest or client request. Assists passengers into and out of vehicle. Assist with loading and unloading baggage. Provides passengers with information about the local area. Operates radio or similar device to communicate with base station or other vehicles to report status of service. Cleans and services vehicle with fuel, lubricants, and accessories. Keeps records of trips and behavior of passengers Other: Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with Westin/Sheraton Carlsbad Resort & Spa rules and regulations for the safe and effective operation of the hotels facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Adhere to resort safety standards. Perform other duties and handle projects as assigned by Manager. Assist in maintaining high morale level in the department by displaying a positive attitude. Be thoroughly familiar with and inform guests of resort facilities, hours of operation, and special promotions. Perform any or all duties assigned by management. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. A valid drivers license with no infractions within seven years is required. Must be flexible with willingness to work extra hours as needed. Must be competent and safe driver. Must maintain a good demeanor and must be a team player Physical Demands Most work tasks are performed indoors. Temperature is moderate and controlled by resort environmental systems. Must be able to sit at a desk for up to 5 hours per day. Walking and standing are required the rest of the working day. Length of time of these tasks may vary from day to day and task to task. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, clients, and associates. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Must be able to see clearly at night. Requires manual dexterity to use and operate all necessary equipment. Must have the ability to bend, squat and lift up to 75 lbs. Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis. Must be able to bend, stoop, squat and stretch. Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed. Education High school or equivalent education required. Experience 3 + years Commercial Driving experience required. Previous Hotel Experience preferred. Must have and maintain a clean driving record. Licenses or Certificates Valid CA Commercial Drivers License (Class B) with Passenger Endorsement. ** Driver Guidelines I. In order for a driver to be approved, the following criteria must be met: Maximum of 1 moving violation in the last three years in combination with one at fault accident. Maximum of 2 moving violations in the last 3 years with no at fault accidents. Maximum of 2 at fault accidents in the last 3 years with no moving violations. No speeding over 80 miles per hour. All drivers must be licensed for at least 3 years. II. Any driver with any of the following in the last 3 years is unacceptable: Conviction for an alcohol and/or drug related driving offense Refusal to submit to a Blood Alcohol Content (BAC) Test Failure to stop/report an accident and leaving the scene of an accident as defined by State laws Conviction for homicide, manslaughter, or assault arising out of the use of a vehicle Suspension, revocation, or administrative restriction of driver’s license within the last three years Conviction for reckless or careless driving Racing Passing a stopped school bus Possession of a controlled substance Making a false accident report Three or more “Company Vehicle” physical damage claims in any twelve month period Speeding (10+MPH over posted speed limit) Conviction for attempting to elude a police officer. III. As respects to Drivers under 25 years old, the following guidelines apply: No drivers under 21 years old Drivers between the ages of 21 and 25 will be considered so long as: No driving of 15 passenger vans. Clean MVR Valid Driver’s License in effect for at least 3 years. IV. No more of 25% of drivers should be under the age of 25 or over the age of 74. V. Violations include seat belt violations, but do not include such non‐moving violations as weight violations or improper or inadequately maintained equipment. Any unauthorized passengers, other than company employees, are not permitted Seat belts must be utilized when the vehicle is in motion The use of radar detectors is forbidden in all vehicles owned or used by the company Cargo will be secured and all doors locked while en route and while the vehicles are parked. Driving distractions must be avoided, which includes the use of cell phones, while operating a vehicle on behalf of the company. Grooming All employees must maintain a neat, clean and well-groomed appearance per Westin/Sheraton Carlsbad's standards. Attendance: Regular attendance in conformance with the standards, which may be established by Westin/Sheraton Carlsbad Resort & Spa from time to time, is essential to the successful performance of this position. Employees with irregular attendance / tardies will be subject to disciplinary action, up to and including termination of employment. Upon employment, all employees are required to fully comply with Westin/Sheraton Carlsbad Resort & Spa rules and regulations will be subject to disciplinary action, up to and including termination of employment. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Ownership: This job opportunity for employment is being made available by Grand Pacific Hotel Services, L.P., the owner and the employer of all associates working at Westin/Sheraton Carlsbad Resort & Spa. Marriott International is not the owner or operator of Westin/Sheraton Carlsbad Resort & Spa. Marriott International is not the direct or indirect employer or joint employer of any associates working at Westin/Sheraton Carlsbad Resort & Spa. Marriott International does not control, govern or regulate any aspect of recruitment or employment at Westin/Sheraton Carlsbad Resort & Spa. Marriott International is not responsible for any aspect of your application, candidacy, or employment at the resort, nor shall Marriott International be liable for the data collection, use and privacy practices of the Westin/Sheraton Carlsbad Resort & Spas owner or operator.
POSITION PURPOSE Serve food and beverage items to customers in a friendly, enthusiastic, professional, and timely manner. ESSENTIAL FUNCTIONS Serve food and beverage items. Clear tables and return all equipment to their respective areas. Retrieve all reusable food items and place them on a separate queen, as provided. Ensure service corridor safety by transporting all equipment in the proper manner. Be responsible for handling of all equipment and linens. Ensure that all spills and breakage are attended to immediately. Gather all equipment necessary to service a function and maintain a clear and immaculate service corridor. Other: Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with Westin/Solea Carlsbad Resort & Spa rules and regulations for the safe and effective operation of the hotel’s facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Assist in moving any tables and chairs as assigned. Inform supervisor of any problems or complaints. Responsible for the proper handling of all equipment, i.e., “Big 4” items and props, ensuring proper storage after use. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Knowledge of table service standards. Knowledge of appropriate table settings and service ware. Ability to describe all menu items and methods of preparation. Must be of minimum age to serve alcohol. Physical Demands Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10°F) and kitchens (+110°F), possibly for one hour or more. Must be able to stand and exert well-paced mobility for up to 4 hours in length. Must be able to exert well-paced ability in limited space. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to lift trays of food or food items weighing up to 30 lbs. on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 250 lbs. frequently. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Requires manual dexterity to use and operate all necessary equipment. Education & Experience • High school or equivalent education preferred. • Minimum of six months-prior experience in banquet service required. Licenses or Certificates • Must have valid Food Handler’s Card • Must be TIPS certified Grooming All employees must maintain a neat, clean and well-groomed appearance per Westin/Solea Carlsbad’s standards. Attendance: Regular attendance in conformance with the standards, which may be established by Westin/Solea Carlsbad Resort & Spa from time to time, is essential to the successful performance of this position. Employees with irregular attendance / tardies will be subject to disciplinary action, up to and including termination of employment. Upon employment, all employees are required to fully comply with Westin/Solea Carlsbad Resort & Spa rules and regulations will be subject to disciplinary action, up to and including termination of employment. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Ownership: This job opportunity for employment is being made available by Grand Pacific Hotel Services, L.P., the owner and the employer of all associates working at Westin/Solea Carlsbad Resort & Spa. Marriott International is not the owner or operator of Westin/Solea Carlsbad Resort & Spa. Marriott International is not the direct or indirect employer or joint employer of any associates working at Westin/Solea Carlsbad Resort & Spa. Marriott International does not control, govern or regulate any aspect of recruitment or employment at Westin/Solea Carlsbad Resort & Spa. Marriott International is not responsible for any aspect of your application, candidacy, or employment at the resort, nor shall Marriott International be liable for the data collection, use and privacy practices of the Westin/Solea Carlsbad Resort & Spa’s owner or operator.
*POSITION PURPOSE* Serve food and beverage items to customers in a friendly, enthusiastic, professional, and timely manner. *Education & Experience* * High school or equivalent education _preferred_. * Minimum of six months-prior experience in banquet service *required*. *Licenses or Certificates* * Must have valid Food Handler’s Card (Training can be provided if needed) * Must be current and active TIPS Training and RBS certified *ESSENTIAL FUNCTIONS* * Serve food and beverage items. * Clear tables and return all equipment to their respective areas. * Retrieve all reusable food items and place them on a separate queen, as provided. * Ensure service corridor safety by transporting all equipment in the proper manner. Be responsible for handling of all equipment and linens. Ensure that all spills and breakage are attended to immediately. * Gather all equipment necessary to service a function and maintain a clear and immaculate service corridor. *SUPPORTIVE FUNCTIONS* In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: * Assist in moving any tables and chairs as assigned. * Inform supervisor of any problems or complaints. * Responsible for the proper handling of all equipment, i.e., “Big 4” items and props, ensuring proper storage after use. Job Type: Part-time Pay: From $16.90 per hour Benefits: * 401(k) matching * Employee discount * Referral program Work Location: In person
Location: La Costa Resort and Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally inspired cuisine and culinary delights. Steps from your door, world-class accommodations, championship golf and tennis, eight pools and more anxiously wait to welcome your arrival. Omni La Costa associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Omni La Costa may be your perfect match. Job Description: The Service Ambassador is responsible for providing a warm and inviting experience at the practice facility, assist the operation by covering breaks, cleaning carts and ensuring that every guest receives the attention and service that exceeds their expectations. Responsibilities: Provide warm, personalized greeting for all members and guests. Direct and escort guests to hitting stations that is well appointed and sufficiently stocked. Assist with the cleaning of member and guests’ clubs, both during their warmup session and upon completion. Ensure that all facets of the practice facility (tee area, water coolers, club cleaners, trash, golf balls, are fully stocked and properly presented. Offer directions to every guest to the first tee area and identify the starter by name. Identify only those authorized to use the facilities (i.e., members only on the member tee) are doing so and respectfully address those who may not be. Maintain the hitting mats and assist golf grounds on grass tees by filling divots/seed/hand watering and ensuring proper hitting station rotation. This brief job profile is to give a general idea of the job and in no way states or implies that these are the only job duties to be performed by the associate in this position. Other duties will be assigned. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION, EXPERIENCE AND TRAINING: Customer Service skills required. English language proficiency required. Ability to lift 50-60 lbs. Flexible schedule, must be able to work holidays/weekends. PHYSICAL REQUIREMENTS: Frequent lifting, must be able to lift 50-60 lbs and occasionally up to 100 lbs with assistance Constant standing and walking. Working with the back, neck or wrists bent or twisted for more than two hours per day. Pay Rate: $16.90/hr Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
Position Summary/ Objective: Under the direction of the Maintenance Supervisor, Manager, and/or Director, the Maintenance Tech I performs general maintenance, conducts routine inspections, and addresses equipment or structural issues within the resort facility. This entry-level position demands a proactive and adaptable approach, emphasizing not only technical proficiency and sound judgment but also a paramount commitment to safety. By actively engaging in GPR safety programs and embracing industry-standard safety practices, the Maintenance Tech I ensures the operational integrity of the property's facilities while prioritizing a secure and hazard-free environment for both team members and guests. Primary Essential Functions: All associates are obligated to support and uphold the values, expectations, policies, and procedures of Grand Pacific Resorts as outlined in the Employee Handbook. Perform routine preventative maintenance and repairs of the property, common areas, and guest rooms, focusing on basic electrical, plumbing, painting, appliance repair, and HVAC with little or no supervision. Undergo training and mentorship to enhance troubleshooting, diagnostic, and repair skills gradually. Seek guidance from experienced team members for more complex troubleshooting scenarios. Gain hands-on experience in equipment upkeep and regular inspections. Inspect and maintain tools, work areas, work carts, equipment, or machines. Identify, locate, and operate all shut-off valves for equipment, machines, or utility systems. Maintain maintenance inventory and requisition parts and supplies as needed. Perform general maintenance and cleaning of common areas, maintenance shop, trash removal, and snow removal if applicable. Utilize Computerized Maintenance Management System (CMMS) and other mobile apps to create and close work orders with appropriate data (labor hours, downtime, problem/cause/remedy, and parts used). Follow written and verbal instructions and complete documentation associated with work orders/guest requests. Communicate with resort guests to triage facilities issues, set service response expectations, and validate that work has been completed to quality control and guest expectations. Develop and maintain positive working relationships across all levels of the organization. Adhere to all OSHA and other regulatory agencies having jurisdiction on health and safety regulations. Understand and follow safe work practices in accordance with the OSHA/Resort Safety Programs and Emergency Response Manual. Participate in Safety Programs within the Resort through awareness in everyday job functions. Participate on the Resort Safety Committee and Emergency Response Team. Report injuries, illnesses, workplace hazards, issues with tools, equipment, machines, unsafe acts/unsafe conditions to the respective Supervisor/Manager and or Safety Committee. Adhere to the Lockout/Tagout program and procedures under the guidance of senior team members. Education, Skills & Experience: The ideal candidate for this role is a detail-oriented and thorough professional, consistently providing exemplary customer service to guests, owners, management, and associates. Key qualifications include: I. Related Maintenance Experience: At least one year of maintenance experience in the hospitality industry, building maintenance, or a related trade. II. Basic Trade Skills: Electrical Knowledge: Change out electrical outlets, switches, light bulbs, and ballasts. Operate a multimeter and/or voltage tester. Conduct general troubleshooting of electrical circuits. Plumbing Knowledge: Use a plunger and/or closet auger. Operate a drain-cleaning machine (aka Snake). Install showerheads and faucets. Mechanical Knowledge: General understanding of HVAC systems and sequence of operations. Replace AC filters. Install thermostats. General Repairs: Conduct general furniture repairs (paint touch-up, wood repair, etc.). Perform minor drywall repairs (patches), carpet repairs, and vinyl flooring repairs. Conduct painting tasks for touch-ups and small projects. III. Additional Skills and Traits: Basic computer skills and ability to operate mobile devices. Strong customer focus and service skills. Ability to follow written and verbal instructions. Excellent organizational skills. Experience in the hospitality industry (Hotel/Resort preferred). Ability to work well in a diverse team environment. Additional Eligibility Qualifications Required: Must be available for regular on-call work assignments/emergency calls, work scheduled off-hours, and emergency overtime as required. Availability for various shifts, including weekends and holidays. Successful completion of applicable auditions or skill testing, background check, physical examination, and drug screening test. Ability to speak and understand the English language; fluency in Spanish is preferred. Must have a valid driver’s license. Ability to operate a motor vehicle if applicable. May require the use of a personal or company vehicle or electrical cart. Ability to travel to other regional locations for work, training, meetings, and other work-related functions. Physical, Environmental & Other Requirements: Must be able to stand and/or walk for up to 8 hours. Also, able to sit, stoop, kneel, crouch, and crawl. Frequently lift and/or move up to 25 pounds; occasionally required to lift and/or move up to 50 pounds. Clear vision (close, distant, and depth perception) needed for navigating the office and all other buildings within the resort. Work effectively in varied conditions, temperatures, and environments. EEO Statement: Grand Pacific Resorts provides equal employment opportunities (EEO) to all associates and applicants for all terms and conditions of employment, in every location in which the company has facilities, regardless of any basis protected by applicable federal, state or local law. Other Duties: Please note that this job description does not list all the duties of the job. You may be instructed by upper management to perform other tasks or functions. You will be evaluated in part based upon your performance of the tasks listed in this job description and your ability to commit to the Standards of Excellence. Management has the right to revise this job description at any time. The job description is not a contract for employment.
Position Summary/ Objective: Under the direction of the Housekeeping Supervisor and/or Manager, the House Attendant will be responsible for providing support to housekeeping associates and maintaining the public areas of the resort property. Associate will work independently or in a team under little to no supervision. This position relies on good judgment to perform the functions of the job. Primary Essential Functions: All associates are obligated to support and uphold the values, expectations, policies, and procedures of Grand Pacific Resorts as outlined in the Employee Handbook. Provide Room Attendants with supplies necessary to perform their duties. Empty carts of soiled linen and trash. Clean and maintain the resort corridors, stairs, patio deck, garage, hot tub, sauna, and general public areas at the highest state of cleanliness. Assist with VIP room preparations, chemical clean carpet as needed with provided equipment, turn mattresses as scheduled by supervisors, wash walls, windows, and public areas, move furniture upon request, maintain supply and storage of linen, assist in the needs of owners and guests, and cross train in repairs and maintenance responsibilities. Work closely with front desk associates, run errands for the Housekeeper Supervisor and/or Manager, and dust and polish all wood and brass areas. Responsible for conducting all responsibilities in a professional and ethical manner. Responsible for maintaining a consistent, regular attendance record. Adhere to performance standards, company policies and procedures, as they relate to the department. Education, Skills & Experience: The ideal candidate must be a detail oriented, thorough, and professional individual who consistently provides exemplary customer service to guests, owners, management and associates. 1+ years of related experience preferred. High school diploma or equivalent preferred. Ability to multitask effectively. Strong customer service skills. Excellent communication and organizational skills. Experience in the hospitality industry (time share preferred). Ability to work well in a diverse team environment. Additional Eligibility Qualifications Required: Must be available to work various shifts including weekends and holidays. Must be able to successfully pass applicable auditions or skill testing, background check, physical examination and drug screening test. Fluency in English is preferred. Physical, Environmental & Other Requirements: Must be able to stand and/or walk for up to 8 hours. Must also be able to sit, stoop, kneel, crouch and crawl. Must frequently lift and/or move up to 10 pounds and occasionally required to lift and/or move up to 25 pounds. Clear vision (close, distant and depth perception) is needed for navigating office and all other buildings within the resort. EEO Statement: Grand Pacific Resorts provides equal employment opportunities (EEO) to all associates and applicants for all terms and conditions of employment, in every location in which the company has facilities, regardless of any basis protected by applicable federal, state or local law. Other Duties: Please note that this job description does not list all the duties of the job. You may be instructed by upper management to perform other tasks or functions. You will be evaluated in part based upon your performance of the tasks listed in this job description and your ability to commit to the Standards of Excellence. Management has the right to revise this job description at any time. The job description is not a contract for employment.
POSITION PURPOSE Clean guest rooms in accordance with established quality and performance standards to allow a sufficient quantity of vacant and clean guest rooms for sale. Self-Inspect clean guest rooms for sale. Clean occupied guest rooms. ESSENTIAL FUNCTIONS 1. Clean and reset guest bedroom and bathroom areas according to established standards as follows: 2. Sort, count, fold and carry linen 3. Make beds 4. Replenish supplies, i.e., amenities, drinking glasses, clean linen 5. Lift and move furniture weighing no more than 20 lbs 6. Sweep, scrub bathroom floor using broom and mops 7. Clean rugs, carpets, upholstered furniture using vacuum cleaner and or proper chemicals 8. Dusts furniture, equipment and fixtures 9. Washes tile walls, tub, sink and toilets 10. Polishes woodwork and metal work such as fixtures and metal fittings 11. Cleans windows, door panels and sills 12. Empties wastebaskets 13. Replenishes bathroom supplies 14. Organize and stock cleaning cart and organize linen closets on floors assigned. 15. Complete accurately, and in a timely manner, any assigned paperwork. 16. Clean hallway, restrooms, elevators, stairwells, locker rooms and other work areas 17. All other duties as assigned by a manager or supervisor Other: Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with Westin/Solea Carlsbad Resort & Spa rules and regulations for the safe and effective operation of the hotel’s facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Perform general cleaning tasks using standard hotel cleaning products to adhere to health standards. Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests. Assist other housekeeping employees in maintaining clean and organized work area. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Working knowledge of applicable sanitation standards. Physical Demands • Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. • Must be able to stand and exert well-paced mobility for up to 4 hours in length. • Must be able to lift up to 35 lbs. on a regular and continuing basis. • Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis. • Must be able to exert well-paced ability in limited space. • Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks. • Must be able to exert well-paced ability to reach different floors of the hotel on a timely basis. • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. • Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. • Vision occurs continuously with the most common visual functions being those of near vision and depth perception. • Requires manual dexterity to use and operate all necessary equipment. Education & Experience High school or equivalent education preferred. Previous commercial cleaning experience strongly preferred. Prior hospitality experience desired. Licenses or Certificates Not applicable Grooming All employees must maintain a neat, clean and well-groomed appearance per Westin/Solea Carlsbad’s standards. Attendance: Regular attendance in conformance with the standards, which may be established by Westin/Solea Carlsbad Resort & Spa from time to time, is essential to the successful performance of this position. Employees with irregular attendance / tardies will be subject to disciplinary action, up to and including termination of employment. Upon employment, all employees are required to fully comply with Westin/Solea Carlsbad Resort & Spa rules and regulations will be subject to disciplinary action, up to and including termination of employment. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Ownership: This job opportunity for employment is being made available by Grand Pacific Hotel Services, L.P., the owner and the employer of all associates working at Westin/Solea Carlsbad Resort & Spa. Marriott International is not the owner or operator of Westin/Solea Carlsbad Resort & Spa. Marriott International is not the direct or indirect employer or joint employer of any associates working at Westin/Solea Carlsbad Resort & Spa. Marriott International does not control, govern or regulate any aspect of recruitment or employment at Westin/Solea Carlsbad Resort & Spa. Marriott International is not responsible for any aspect of your application, candidacy, or employment at the resort, nor shall Marriott International be liable for the data collection, use and privacy practices of the Westin/Solea Carlsbad Resort & Spa’s owner or operator.