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Omni La Costa Resort & Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation’s best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle. At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you’re passionate about hospitality, Omni La Costa may be your perfect match. Bellperson Overview: The Bellperson is responsible for delivering excellence in guest service by developing relationships with guests, providing personalized service, anticipating and delivering guests’ needs. Responsibilities: • Maintain bell carts via cleaning and routine maintenance, working with Engineering when needed. • Use friendly and appropriate expressions when engaging guests. • Supervising the bell staff and ensure they perform their duties efficiently. • Assist in making reservations for restaurants and limousines for our guests. • Ensure the delivery of parcels, mail, and special deliveries to guestrooms. • Ensure that the bell storage closet is maintained, clean and tidy. • Follow-up with guest complaints to ensure that any problems are resolved. • Coordinate with other departments, such as housekeeping and maintenance, to ensure guest satisfaction. • Utilize bell carts effectively and with caution. • Ensure Lobby Presence when on shift. • Direct guests to the Front Desk or meeting rooms. • Call taxis and/or shuttle for guests as needed. • Assist, retrieve, and load luggage for guests. • Notify the Front Desk and Guest Services of VIP arrivals whenever possible. • Engage in conversation with as many guests as possible. • Aid guests in locating other areas of the hotel (walk them to destination if possible). • Train new bell staff members on the proper procedures and protocols of the hotel. • Maintain daily bell log for all arrivals and departures. • Send a daily email with any information necessary for the next shift. Inventory tools of the trade. i.e. radios, door stops, bell carts. Qualifications: • Previous luxury hotel experience is required. • Ability to stand for the entire scheduled shift. • Customer service oriented, ability to multi-task, detail orientation, and excellent organizational skills needed. • Ability to communicate effectively with fellow associates and guests in person or via a cellular telephone/radio. • Knowledge of the surrounding area and all of its attractions. • Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends and holidays. • Highly developed customer service skills; possessing a friendly approachable demeanor and strong problem-solving abilities, with a keen eye for detail. • Proven ability to engage guests at all levels. Must be passionate about providing warm, engaging and personalized service. • Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities. • Must possess the ability to handle stressful and busy hotel operations. Ability to maintain a positive and professional demeanor and composure at all times. • Must have the ability to report to work on time and when scheduled. • Must have the ability to stand and/or walk for extended periods of time. • Must meet standards of appearance and maintain a high level of personal hygiene at all time. • Clear, concise written and verbal communication skills. Candidate must be comfortable speaking to guests. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers. • Computer literacy to include: Payroll systems Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
Omni La Costa Resort & Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation’s best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle. At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you’re passionate about hospitality, Omni La Costa may be your perfect match. The Rooms Leader-in-Development (LID) program is a 12-month program designed to develop graduates into successful managers in the division they wish to pursue. The Rooms LID will share time each week working within the operations department and time completing Learning commitments. Learning Commitments are projects that will allow LIDs to learn about general hotel operations, as well as the details and functions of their division. Each commitment will provide resources and evaluation criteria. Responsibilities: • Assist with supervising the day-to-day operations of the Front Office, Housekeeping, Guest Services and Parking Operations. • Assist with training, counseling, and coaching all associates according to standard operating procedures utilizing Omni based tools with continued focus on exceeding service expectations. • Responsible for overseeing public areas as well as guest rooms to ensure they are according to Omni’s cleanliness standards. • Enforce all Loss Prevention procedures regarding guest property, safety, and security. • Will be responsible for meeting with Division head weekly, Director of Human Resources each month and corporate mentor bi-monthly • This brief job profile is to give a general idea of the job and in no way states or implies that these are the only job duties to be performed by the associate in this position. • Other duties will be assigned. Qualifications: • Must be willing to work 47.5 hours per week with a flexible schedule, including holidays and weekends • An Associate’s degree or higher is required, preferably in Hospitality Management. • Willingness to relocate upon completion of the program to ensure timely promotion to a management role • Previous experience in a hotel or a related field preferred • Has strong interpersonal skills and is customer service oriented with a sincere, helpful, caring and friendly personality • Projects enthusiasm, professionalism and a positive attitude at all times • Pays precise attention to detail, order and cleanliness • Has outstanding written and verbal communication skills, and exceptional phone manner • Able to adapt in a fast paced, constantly changing environment within a dynamic work schedule • PHYSICAL REQUIREMENTS: • While performing the duties of this job, the employee is frequently required to stand, walk, reach with hands and arms. The employee is occasionally required to sit, stoop, kneel, crouch, or crawl. The employee must constantly lift and/or move up to 50 pounds. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
Omni La Costa Resort & Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation’s best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle. At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you’re passionate about hospitality, Omni La Costa may be your perfect match. Marketplace Café Attendant Overview: The Market Place Cafe Attendant ensure quality service to all guests and prepares guest drinks and food orders. Make sure table appearance and restaurant are spotless at all times. Adhere to all rules, regulations, uniform codes and standards of the hotel. Continuously work towards making an environment that functions smoothly. Responsibilities: • · General knowledge of cash handling and Point of Sale systems. • · Maintain housekeeping standards as applied to both retail merchandising and Café food and beverage cleanliness. • · Ability to check in retail merchandise with accuracy and restock Café counter to supply and demand. • · Good communication skills working directly with customers face to face as well as good phone etiquette. • · Schedule flexibility to work Holidays and weekends, mornings and evenings. • · Understanding of the basic operation of kitchen equipment as it relates to the Café counter. • · Responsible for bussing and following table setting standards. • · Break down bus stations at the end of your shift, including cleaning all work areas and materials used. • · Clear each course after everyone at the table has finished eating, unless the guest asks you not to. Remove items from the table that the customer does not need. • · Assist the baristas in any way possible to assure quality service. Qualifications: • · Previous barista experience is preferred. • · Food Handlers card and TIPS certification will be required prior to the start of employment. • · Experience working in a high-volume, fast-paced environment preferred. • · Must be available to work weekends, holidays and overnight. • · The ability to communicate courteously, professionally and politely is required. • · While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee frequently is required to climb or balance. • · The employee is occasionally required to talk or hear and taste or smell. • · The employee must regularly lift and/or move up to 50 pounds and occasionally push/ pull up to 250 lbs. • · Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
Omni La Costa Resort & Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation’s best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle. At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you’re passionate about hospitality, Omni La Costa may be your perfect match. Server Overview: The server will wait on tables promptly, courteously and to serve our guests with a genuine care. Responsibilities: • · Knowledge of the dining room. • · Must have full familiarity with menus and beverage offerings. • · Greet guests when entering the restaurant with a pleasant smile and superior customer service. • · Take orders and answer questions/offer suggestions on both food and beverage menu selections, and daily specials. • · Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests. • · Record transaction in MICROS system at time of order and adhere to cash handling standards. • · Check in with guests to ensure satisfaction with each food course and/or beverage. • · Present accurate check to guest and process payment. • · Maintain cleanliness of work areas throughout the day. • · Process station set-up and break-down and complete all other side work duties as assigned. • · Ensure tables are set up properly, including polishing and cleaning glasses. • · Service to guests according to Omni Moments of Service Standards. • · Be pleasant, smile and greet all guests, using surnames when obtained. • · Clean, clear and reset service areas. • · Protect the hotel from liability with regard to over serving guests. • · Perform any other duties as assigned by the restaurant manager. Qualifications: • · Minimum 1-year serving experience, high volume sports/live entertainment bar experience preferred. • · Must have unexpired Food Handlers and TABC – or obtain upon hire. • · Developed knowledge of wine, spirits, and beer with experience selling and presenting specialty mixed cocktails. • · Previous cash handling experience preferred. • · Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers. • · Ability to accurately and efficiently input information into MICROS. • · Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. • · Ability to work cohesively with co-workers both within and outside of your department. • · Ability to prioritize, organize and follow up on guest requests and needs in a fast-paced environment. • · Excellent customer service, service recovery and problem-solving skills. • · Must be able to work a variety of shifts, including weekends and holidays. • · Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. • · Position requires frequent bending, reaching overhead, twisting, and consistent use of hands and arms. • · Must be able to stand and walk for an extended period or for an entire work shift in indoor/outdoor environments. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
Omni La Costa Resort & Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation’s best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle. At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you’re passionate about hospitality, Omni La Costa may be your perfect match. Bartender Overview: The bartender will provide efficient friendly customer service and to maintain a clean professional appearance. He/She will ensure guests are satisfied in a prompt, timely manner. Responsibilities: • · Acknowledge and greet all guests, anticipate guest needs and respond to guest inquiries or requests. • · Must have full knowledge of food and beverage offerings. • · Monitor and maintain bar cleanliness, sanitation, and organization of bar area. • · Properly provide silverware and condiments prior to food being presented at bar area. • · Clean and resetting of bar area as guests depart or preparation of drink is completed. • · Proper bar setup and break down. • · Triple sink procedures. • · Communicate with management, kitchen staff, and serving staff professionally at all times. • · Contributes to a professional workplace that maximized employee morale, productivity and effectiveness. • · Works well with a diverse Front of House and Back of House staff. • · Ensures responsible service of alcohol by following all legal requirements including carding and consumption. • · Accurately takes food and beverage orders from guests and promptly records all transactions in Micros system. • · Maintains guest tabs and processes payment promptly. • · Monitors pars. • · Sells and upsells product. • · Must be able to work in a fast-paced team environment. Qualifications: • · Minimum 1 year bartending experience, high volume & casual environment preferred. • · Commitment to quality service, and food and beverage knowledge. • · Must have strong communication skills. • · Must have wine, beer and spirits knowledge. • · Must have unexpired Food Handlers and TABC – or obtain upon hire. • · Maintain a professional business appearance, attitude, and performance. • · Must be able to work a variety of shifts, including weekends and holidays. • · Must be able to work outdoors. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
Omni La Costa Resort & Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation’s best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle. At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you’re passionate about hospitality, Omni La Costa may be your perfect match. The Bellperson is responsible for delivering excellence in guest service by developing relationships with guests, providing personalized service, anticipating and delivering guests’ needs. Responsibilities: • Maintain bell carts via cleaning and routine maintenance, working with Engineering when needed. • Use friendly and appropriate expressions when engaging guests. • Supervising the bell staff and ensure they perform their duties efficiently. • Assist in making reservations for restaurants and limousines for our guests. • Ensure the delivery of parcels, mail, and special deliveries to guestrooms. • Ensure that the bell storage closet is maintained, clean and tidy. • Follow-up with guest complaints to ensure that any problems are resolved. • Coordinate with other departments, such as housekeeping and maintenance, to ensure guest satisfaction. • Utilize bell carts effectively and with caution. • Ensure Lobby Presence when on shift. • Direct guests to the Front Desk or meeting rooms. • Call taxis and/or shuttle for guests as needed. • Assist, retrieve, and load luggage for guests. • Notify the Front Desk and Guest Services of VIP arrivals whenever possible. • Engage in conversation with as many guests as possible. • Aid guests in locating other areas of the hotel (walk them to destination if possible). • Train new bell staff members on the proper procedures and protocols of the hotel. • Maintain daily bell log for all arrivals and departures. • Send a daily email with any information necessary for the next shift. Inventory tools of the trade. i.e. radios, door stops, bell carts. Qualifications: • Previous luxury hotel experience is required. • Ability to stand for the entire scheduled shift. • Customer service oriented, ability to multi-task, detail orientation, and excellent organizational skills needed. • Ability to communicate effectively with fellow associates and guests in person or via a cellular telephone/radio. • Knowledge of the surrounding area and all of its attractions. • Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends and holidays. • Highly developed customer service skills; possessing a friendly approachable demeanor and strong problem-solving abilities, with a keen eye for detail. • Proven ability to engage guests at all levels. Must be passionate about providing warm, engaging and personalized service. • Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities. • Must possess the ability to handle stressful and busy hotel operations. Ability to maintain a positive and professional demeanor and composure at all times. • Must have the ability to report to work on time and when scheduled. • Must have the ability to stand and/or walk for extended periods of time. • Must meet standards of appearance and maintain a high level of personal hygiene at all time. • Clear, concise written and verbal communication skills. Candidate must be comfortable speaking to guests. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers. • Computer literacy to include: Payroll systems Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
Omni La Costa Resort & Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation’s best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle. At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you’re passionate about hospitality, Omni La Costa may be your perfect match. Dining Room Attendant, Busser Overview: This team member will maintain the highest standards possible for the guest by insuring quick, efficient, and professional completion of busser duties. Responsibilities: • · Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the Resort. • · Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working. • · Provide outstanding service to members and guests in a friendly and professional manner, following proper steps of service. • · Wipe down all service trays with fresh sanitizer water daily. • · Bus tables. • · Stock supplies and maintain full ice supply for side stations. • · Put away product delivery items. • · Transport prepared food from kitchen to floor in a timely manner. • · Ensure expo food items are covered and dated. Discard expired items. • · Set tables with clean, pressed linen, china, silver, and glassware. • · Ensure furniture and floors are clean and arranged according to specifications. • · Assist servers during operating hours to help meet business demands, i.e. refilling guest drinks. • · Remove any extra settings. • · Inspect and clean coffee maker/urn, cappuccino machine, beverage machines, trays, dishware, silverware, glassware. • · Must maintain full familiarity with menus and knowledge of beverage offerings. • · Always wear gloves when handling food. • · Maintain knowledge of the resort property. • · Attend department meetings and other required training. • · Perform any other duties as assigned by management Qualifications: • · Must have unexpired Food Handlers and TABC – or obtain upon hire. • · The ability to clearly and pleasantly communicate with guests, members, management and co-workers, both in person and by telephone. • · Must be able to work in a fast-paced environment and multitask. • · Must be able to work flexible shifts including nights, weekends, and holidays. • · Must be able to stand and walk for an extended period or for an entire shift. • · Must be able to move, lift, carry, push, pull, and place objects of moderate weight without assistance. • · Working in the interior of hotel, dining room and restaurant kitchen, with occasional travel around resort property as needed. • · Exposure to various cleaning chemicals. • · Exposure to food items and beverages. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
Omni La Costa Resort & Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation’s best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle. At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you’re passionate about hospitality, Omni La Costa may be your perfect match. Bartender Overview: The bartender will provide efficient friendly customer service and to maintain a clean professional appearance. He/She will ensure guests are satisfied in a prompt, timely manner. Responsibilities: • · Acknowledge and greet all guests, anticipate guest needs and respond to guest inquiries or requests. • · Must have full knowledge of food and beverage offerings. • · Monitor and maintain bar cleanliness, sanitation, and organization of bar area. • · Properly provide silverware and condiments prior to food being presented at bar area. • · Clean and resetting of bar area as guests depart or preparation of drink is completed. • · Proper bar setup and break down. • · Triple sink procedures. • · Communicate with management, kitchen staff, and serving staff professionally at all times. • · Contributes to a professional workplace that maximized employee morale, productivity and effectiveness. • · Works well with a diverse Front of House and Back of House staff. • · Ensures responsible service of alcohol by following all legal requirements including carding and consumption. • · Accurately takes food and beverage orders from guests and promptly records all transactions in Micros system. • · Maintains guest tabs and processes payment promptly. • · Monitors pars. • · Sells and upsells product. • · Must be able to work in a fast-paced team environment. Qualifications: • · Minimum 1 year bartending experience, high volume & casual environment preferred. • · Commitment to quality service, and food and beverage knowledge. • · Must have strong communication skills. • · Must have wine, beer and spirits knowledge. • · Must have unexpired Food Handlers and TABC – or obtain upon hire. • · Maintain a professional business appearance, attitude, and performance. • · Must be able to work a variety of shifts, including weekends and holidays. • · Must be able to work outdoors. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
Omni La Costa Resort & Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation’s best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle. At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you’re passionate about hospitality, Omni La Costa may be your perfect match. Overview: The Kids’ Club Counselor is an enthusiastic, creative, and responsible individual who enjoys interaction with children and young adults. A Kids’ Club Counselor will work closely with other Kids’ Club Counselors and the Kids’ Club Supervisor with direct oversight by the Social Events and Activities Coordinator. The position requires responsibility, the ultimate safety for someone else’s children in an environment that is fun, natural, and educational. Responsibilities: • · Interact with other departments to ensure that guests’ needs are satisfied. • · Follow-up with guests once hotel departments to see that problems are resolved. • · Speak with guests in a friendly, warm manner making them feel welcome to the hotel. • · Provide proper supervision and a safe environment for our Kids’ Club participants, ages 4-12. • · Provide more than ample fun … second. • · Provide zest and enthusiasm for your job each day. • · Play and interact with children at appropriate age levels. • · Register participants for daily programs. • · Enforce safety and security policies and procedures. • · Provide encouragement, support, and a thriving environment for all of our Kids’ Club participants. • · Promote daily programs. • · Provide a variety of activity through various components including: natural games, natural crafts, creative challenges, athletic individual and team play, and new experiences • · Document daily participation and notes as prescribed by policies and procedures. • · Assist the Events and Activities Department with providing adult and family activities. • · Contribute to the team effort by accomplishing related results needed. • · Perform miscellaneous duties, which arise with the Department or as directed. Qualifications: • · Candidate must be willing to work a flexible schedule including nights, weekends and holidays. • Must be at least 16 years old. • Experience with kid preferred (6month-12 years) • · Candidate must be able to stand and/or walk for long periods of time. • · Candidate must be able to lift up to 50 lbs and push or pull up to 70 lbs. • · Candidate must have excellent customer service skills. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
Omni La Costa Resort & Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation’s best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle. At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you’re passionate about hospitality, Omni La Costa may be your perfect match. Responsible for delivering excellence in guest service by developing relationships with guests, providing personalized service, anticipating and delivering guests’ needs. The Host comprehends the restaurant operation and seats our guests with a friendly demeanor keeping their expectations and the needs of the operation in mind. Responsibilities: • Consistent maintenance and refinement of service standards. Ensures compliance with all hotel standards and local laws. • Ensure compliance with health, safety and sanitation awareness standards. Prepare daily for health department and Ecosure inspections. • Perform all necessary tasks for a host according to the standard operating procedure of the hotel including but not limited to answering phone, managing reservations and table assignments, greeting guest, seating guests, explaining restaurant concepts. • Perform all side work as assigned by management including but not limited organization of restaurant host stand and guest entrance, menu cleanliness. • Responsible to adhere to all proper trash procedures. • Must retain and maintain complete knowledge of all food and beverage menu items. • Report to management any need for housekeeping or maintenance of restaurant and restaurant equipment. • Responsible to maintain all furniture, fixtures and equipment to a high standard. Minimize breakage by demonstrating care when handling hotel assets and equipment. • Perform proper steps of service when seating guests. Responsible for ensuring high-quality table sets prior to seating tables. • Ensure positive guest service and respond positively to complaints, taking all appropriate actions to turn dissatisfied guests into return guests. • Respond to guests’ requests in an accurate and timely manner, creating a positive outcome that will result in a memorable experience. • Maintain knowledge of hotel offerings and local surroundings, i.e. nearby entertainment, theaters, etc. • Contribute to the restaurant sanitation operation and timing of service out of the kitchen and to the table. Ensures prompt delivery and quality control from point of departure to arrival. • Responsible to attend daily stand-up meeting to gather relevant information prior to service. • Contribute to the cleanliness and organization of all restaurant space, FOH & BOH. • Executes all necessary instructions on Restaurant Event Orders. • Encourages and builds mutual trust, respect and cooperation among co-workers. Treats co-workers fairly and equitably. • Maintain a professional, neat and organized appearance according to Omni Parker House standards. • Respond swiftly and effectively in any emergency or safety situations. Ensure a safe working and guest environment to reduce the risk of injury or accident. • Attend all required department trainings and meetings. • Perform any other duties required by leadership. Qualifications: • Candidate must have hands-on food and beverage knowledge and a comprehensive, working knowledge of the hospitality business. • A minimum of relevant host experience in a fine dining restaurant is strongly preferred. • Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends and holidays. • Highly developed customer service skills; possessing a friendly approachable demeanor and strong problem-solving abilities, with a keen eye for detail. • Proven ability to engage guests at all levels. Must be passionate about providing warm, engaging and personalized service. • Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities. • Must possess the ability to handle stressful and busy hotel operations. Ability to always maintain a positive and professional demeanor and composure. • Must have the ability to report to work on time and when scheduled. • Must have the ability to stand and/or walk for extended periods of time. • Must meet standards of appearance and always maintain a high level of personal hygiene. • Clear, concise written and verbal communication skills. Candidate must be comfortable speaking to guests. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers. • Computer literacy to include Payroll systems, Micros, POS systems • Serve Safe certified | Unexpired TIPs required Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
Omni La Costa Resort & Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation’s best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle. At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you’re passionate about hospitality, Omni La Costa may be your perfect match. Overview: To make sure all Guest requests are expedited as soon as possible, help deliver items needed on the Guest floors by Housekeeping Supervisors. Responsibilities: • · Make contact with Housekeeping Office and PBX at start of shift. • · Follow-up on any calls that might be pending. • · Guest deliveries completed within 10 minutes. • · Guest deliveries are delivered on a tray. • · Check with Laundry on availability of linens, blankets and bed spreads. • · Inventory cribs, refrigerators, micro waves and rollaway. • · Make sure any dry cleaning is picked up and or delivered. • · Make sure all storage closets are clean and neat. • · Earpiece used with radio. • · 15 floor landing is neat, clean and organized. • · Completes other duties as assigned • · Knowledge of Dry Cleaning Services provided to our guest. • · Knowledge of hotel, facilities and events. • · To ensure hotel, guest and associates are maintained in a safe and secure environment. Qualifications: • · To make sure all guest request are expedited. • -Must be at least 21 • -English proficiency is required • · Help deliver needed items to GRA. • · Keep storage area neat and clean. • · Physical Requirements: • -Able to lift a minimum of 50lb. • - Able to push carts up to 100lb. • - Stand and walk for long periods of time. · Working Environment: • - Interior of hotel. Exposure to extreme heat and humidity. • -Exposure to hazardous cleaning chemicals. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
Omni La Costa Resort & Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation’s best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle. At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you’re passionate about hospitality, Omni La Costa may be your perfect match. Server Overview: The server will wait on tables promptly, courteously and to serve our guests with a genuine care. Responsibilities: • · Knowledge of the dining room. • · Must have full familiarity with menus and beverage offerings. • · Greet guests when entering the restaurant with a pleasant smile and superior customer service. • · Take orders and answer questions/offer suggestions on both food and beverage menu selections, and daily specials. • · Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests. • · Record transaction in MICROS system at time of order and adhere to cash handling standards. • · Check in with guests to ensure satisfaction with each food course and/or beverage. • · Present accurate check to guest and process payment. • · Maintain cleanliness of work areas throughout the day. • · Process station set-up and break-down and complete all other side work duties as assigned. • · Ensure tables are set up properly, including polishing and cleaning glasses. • · Service to guests according to Omni Moments of Service Standards. • · Be pleasant, smile and greet all guests, using surnames when obtained. • · Clean, clear and reset service areas. • · Protect the hotel from liability with regard to over serving guests. • · Perform any other duties as assigned by the restaurant manager. Qualifications: • · Minimum 1-year serving experience, high volume sports/live entertainment bar experience preferred. • · Must have unexpired Food Handlers and TABC – or obtain upon hire. • · Developed knowledge of wine, spirits, and beer with experience selling and presenting specialty mixed cocktails. • · Previous cash handling experience preferred. • · Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers. • · Ability to accurately and efficiently input information into MICROS. • · Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. • · Ability to work cohesively with co-workers both within and outside of your department. • · Ability to prioritize, organize and follow up on guest requests and needs in a fast-paced environment. • · Excellent customer service, service recovery and problem-solving skills. • · Must be able to work a variety of shifts, including weekends and holidays. • · Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. • · Position requires frequent bending, reaching overhead, twisting, and consistent use of hands and arms. • · Must be able to stand and walk for an extended period or for an entire work shift in indoor/outdoor environments. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.