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*POSITION PURPOSE* Support an excellent guest experience through effectively responding and attending to internal and external guest repair requests. Maintain the physical buildings and systems. *AVERAGE %c OF TIME:* *50% *Complete any and all assigned preventative maintenance procedures. Document all work that has been completed in approved forms. *30%* Perform general repairs and services in all maintenance related needs for the kitchen, laundry and hotel vital systems throughout the facilities. *15% *Prioritize work orders through urgent requests and established hotel area down times in order to minimize inconveniencing guests. Effectively interact with department managers as required. *5%* Respond to guest room calls as required. *ESSENTIAL FUNCTIONS* * Communicate with guests/customers to resolve maintenance issues with little to no supervision. * Perform preventive maintenance on tools and equipment, including cleaning and lubrication. * Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment. * Maintain maintenance inventory and requisition parts and supplies as needed. * Assure each day’s activities and problems that occur are communicated to the other shifts using approved communication programs and standards. * Safely perform highly complex repairs of the physical property, electrical, plumbing and mechanical equipment, air conditioners, refrigeration and pool heaters - ensuring all methods, materials and practices meet company standards and Local and National codes - with little or no supervision. * Troubleshoot and perform repairs on all types of equipment, all electrical equipment, HVAC systems, Plumbing systems, laundry Equipment and Kitchen equipment. * Use the Lockout/Tagout system before performing any maintenance work. * Perform advanced troubleshooting of hotel Mechanical, Electrical, and Plumbing systems. * Perform leadership role when management is not present. * Mentor Other Engineers and train them in all technical fields. *QUALIFICATION STANDARDS* *Education & Experience:* * High school diploma or equivalent strongly _*preferred*_. * Must have minimum of *four years*’ hands-on experience working on electrical, painting, plumbing and a/c repairs and a diploma/degree in one of the trades (HVAC, Electrical, Plumbing, etc.) * Prior hotel experience _*preferred*_. * Must have a degree/diploma from an accredited school or program in one of the trades (i.e. Electrical, HVAC, Plumbing, mechanical, etc.) *Licenses or Certificates* * Ability to obtain and/or maintain any government required licenses, certificates or permits. * License or Certificate in one of the trades from an accredited school or program *For the Company’s Driver’s Insurance requirements and full job description please visit our career site link: *https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=430439&clientkey=FF9A4BEA736E4F586118B4B04F0AE4AF Job Type: Full-time Pay: $26.00 - $30.00 per hour Benefits: * 401(k) * Dental insurance * Employee discount * Health insurance * Life insurance * Vision insurance License/Certification: * Driver's License (Required) Work Location: In person
Location: La Costa Resort and Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally inspired cuisine and culinary delights. Steps from your door, world-class accommodations, championship golf and tennis, eight pools and more anxiously wait to welcome your arrival. Omni La Costa associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Omni La Costa may be your perfect match. Job Description: The Group Reservations Coordinator is the liaison between Group Contacts and internal Sales and Catering teams. Responsibilities: Enter rooming lists and group reservations via PMS, phone, and upload tool. Apply changes, adds, deletes, and room blocking requests for any group block. Input of billing instructions when applicable. Complete and audit group files with checklist Develop connections with meeting planners, sales, conference services, and other departments as necessary. Maintain close working relationships with other departments. Monitor group allocations and contracted room types, assisting with inventory management to ensure maximum occupancy and are accordance with daily availability. Own all assigned definite group sales room blocks and support fellow GRCs when necessary Preparing and updating pickup report for sales team. Review all group sales contracts; allocate room blocks in Delphi according to yield guidelines and strategies; communicate any business unusual specifications. Ensure daily consistency between DELPHI and PMS/ORS systems with regards to sales manager changes. Assist with creating and updating transient and villa reservations as needed. Assist with Resort Pass communication and reservations. Qualifications: Basic knowledge of computer and Microsoft Office skills highly preferred. Opera PMS/ORS and Delphi experience highly preferred. Reservations experience highly preferred. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to type, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to walk; stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Pay Rate: $25.65/hr Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
LEGOLAND CA Frontline Host PT Location (Country-State-City) US-CA-Carlsbad Job ID 2025-10561 Employment Type Part-Time Offer/Contract Type At Will (US Only) Location Name LEGOLAND California Job Locations US-CA-Carlsbad What you'll bring to the team Responsible for the timely and efficient completion of tasks in an assigned area of operation. Responsible for consistently demonstrating the Merlin Values. Performs a variety of duties related to general business operations and guest service. Exhibits positive customer engagement. This position is a multi-skilled role. Completion of Modules and Performance Eligibility will result in increased responsibilities and skill level. This progression allows for earned pay increases from level to level. Essential Job Functions Assists Guests at all Resort entrances, scanning tickets and membership passes, and ensuring ease of access for Guests in wheelchairs and/ or strollers. Liaison with Leadership Team and Guest Services Team to resolve ticket and membership errors Perform manual inspections of all bags, backpacks, purses, coolers, etc. entering the Resort Operates computerized point of sale system. Handles credit card transactions. Ensures thorough understanding of all aspects of the system and associated procedures. Provides upsell opportunities Responsible for assisting in stock loss controls and participating in all Loss Prevention policies and procedures. Ensures stock levels are maintained and that all areas are kept in a well-organized manner. Responsible for selling Resort tickets and memberships via our Accesso POS system Experience Usher and host: Provide memorable guest service while engaging with guests as you support guest flow and capacity in assigned venue or show. Prepare venues or building experiences for guest visitation – restocking brick, cleanliness upkeep and safety checks. Character Escort: The Character Guide will maintain the quality of the guest experience to the high-level possible while ensuring safety as a top priority. Character escorts assist the Costume Characters as they entertain guests and create memorable experiences. Rides & Attractions: Learn and follow detailed ride operating procedures listed in Standard Operating Procedures manuals. Work effectively in busy environments with high noise levels. Work effectively under pressure in situations such as ride breakdowns or upset guests. Maintain a high level of focus to ensure safe operation. Comfortable speaking to guests both one-on-one and in groups using a public address system. Responsible for promoting and demonstrating LEGO bricks and Merlin’s SOPs, culture and core values through words and actions Performs opening and closing routines as defined by the operating procedures. Ensures cleanliness in all aspects of workspaces. Maintain Merlin customer service standards by assisting guests and questions. Responsible for assigned locations’ daily maintenance, cleanliness and security. Responsible for opening and closing tasks necessary to operate assigned locations in keeping with company policy and procedure. Other Responsibilities SERVICE: Responsible for the operation of assigned RETAIL locations. Performs a variety of duties related to sale of merchandise items including preparing inventory for sale, POS transactions, maintaining retail locations, and ensuring positive guest service to park visitors. Performs duties beginning with Ride Queue Merge Point Attendant in RESERVE N RIDE and develops into customer service booth stations. Working in ADMISSIONS is all about providing our guests with an awesome first and last impression. Tasks will include helping guests with ticket & membership needs, welcoming guests to our parking lot, ensuring a smooth entry at our bag check and scanning tickets at the main gate. PARK OPERATIONS: Performs OPERATIONS duties beginning with Play Area Attendant and progresses to full Ride Operator as assigned. Learn and follow detailed ride operating procedures listed in Standard Operating Procedures manuals. EXPERIENCE: Join the EXPERIENCE Team to deliver memorable experiences at our shows, education classes, building experiences and costume character meet and greets. You’ll play a key support role and responsibilities will range from show usher, helping guests at LEGO building areas and taking on the key role of a costume character or escort. BUILDING BLOCKS: These elevated opportunities are part of your MultiSkilled journey as you increase in your skill level. You’ll need the ability to deliver a dynamic customer service experience by assisting guests in a variety of specialty roles & enhancing the experience for our guests at every opportunity! Health & Safety Team Members are responsible for ensuring all Health, Safety & Security measures are in line with the Group Policy (HS001). They must ensure that they follow all Company measure to ensure their own safety and the safety of others. This includes ensuring risk assessments are signed off, safe working procedures are in place and being followed for all work activities. Where incidents do occur… Qualifications & Experience Background and Experience: Preferred experience in a commercial or Theme Park environment. Basic math and computing skills are a requirement. Guest service experience preferred. Experience on a Point of Sale unit is preferred. Education: High school graduate or General Education Degree (or equivalent education and experience) is preferred. Work Environment Various areas inside and outside of the Attraction.... Working Pattern: Various inside, outside and enclosed locations with varying temperatures and floor surfaces. Exposed to wet and/or humid conditions. May be exposed to food allergens. Other Requirements Performs other duties as assigned. Must be willing to work flexible hours, including evenings and weekends to support park operations. Attendance is a mandatory function of this job. Physical Description: Ability to sit for sustained periods of time to attend on-site meetings, perform paperwork activities. Intermittent and prolonged standing and walking to move about the park site, and interact with employees. Finger dexterity sufficient to complete paperwork activities and to use a computer. Visual acuity sufficient to read written materials, to complete paperwork activities, and to drive. Hearing sufficient to communicate with individuals in person and by telephone. Physical Requirements Sitting - Occasionally (1 - 33%) Standing - Constantly (67 - 100%) Walking - Constantly (67 - 100%) Bending - Frequently (34 - 66%) Twisting - Frequently (34 - 66%) Squatting/Kneeling/Crawling/Climbing - Frequently (34 - 66%) Wrist Deviation (Side to Side) - Frequently (34 - 66%) Hand/Wrist Repetitions (Up and Down) - Frequently (34 - 66%) Reaching - Frequently (34 - 66%) Grasping - Simple: < 50 pounds Manual Dexterity/Strength - Gross motor, light - moderate strength Manual Dexterity/Strength - Fine motor, light - moderate strength Lifting, Pulling and Pushing - Frequency of Activity by Weight Category Frequency of Activity Matrix Lifts & Carries Lifts Overhead Pulling Pushing Up to 10 pounds Constantly (67 - 100%) None (0%) Frequently (34 - 66%) Frequently (34 - 66%) 11 - 24 pounds Constantly (67 - 100%) None (0%) Frequently (34 - 66%) Frequently (34 - 66%) 25 - 34 pounds Constantly (67 - 100%) None (0%) Occasionally (1 - 33%) Occasionally (1 - 33%) 35 - 50 pounds Occasionally (1 - 33%) None (0%) None (0%) None (0%) 51 - 74 pounds Occasionally (1 - 33%) None (0%) None (0%) None (0%) 75 - 100 pounds None (0%) None (0%) None (0%) None (0%) Over 100 pounds None (0%) None (0%) None (0%) None (0%) Visual/Hearing Requirements Working Conditions Requirement Applicable/Not Applicable Temperature Between 16 and 95 degrees Visual Crawl Space/Cramped Postion Exposed 1 - 3 hour per day Close eye work (small figures) Applicable Personal Protective Equipment** None (0%) Color discrimination Applicable Driving None (0%) Minimal color discrimination Not Applicable Noise* Occasionally (1 - 33%) Normal color discrimination Applicable * (Loud/Repetitive, < 85 Decibels per OSHA Standard) **(e.g. Respiratory Mask, etc.) Other: Depth perception, distance vision, ability to focus Applicable Other: Hearing (Specify any other requirements or restrictions that should be considered) Hearing Requirements - Special requirements, able to consistently fulfill communication needs (alarms, phone ringing, conversation, clear acuity within 100 feet) Applicable The duties & physical requirements listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties & physical requirements does not exclude them from the position if the work is similar, related or a logical assignment to the position. I hereby acknowledge that I have read the job description & physical description provided regarding the position. By signing, I acknowledge that I fully understand the expectations and requirements for the position and will work to the best of my ability to achieve them on a daily basis. Benefits Alongside company paid holidays, you can also look forward to enjoying a great benefits package, free tickets to Merlin attractions globally and 30% discount in our retail shops and restaurants. We want to ensure that everyone has the opportunity to perform their best at interview, so if you have additional requirements due to disability or ill health please get in contact with LLC.HumanResources@legoland.com. Pay Range USD $17.50/Hr.
Job Description What?s brewing in your future? If you?re striving for a glass half-full rather than half-empty, become a master of mixology as a Bartender with Aramark! Surrounded by passionate teammates and leaders, you?ll help take our meals to the next level with knowledge of your craft by serving alcoholic and non-alcoholic drinks to our guests. Whether you?re preparing mixed drinks, pouring other beverages, or handling money, you?ll have the chance to tap into consumer tastes, learn about trends, create bonds with others, and build the next step in your path. Cheers to igniting your passion at Aramark! Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs. Compensation Data COMPENSATION: The Hourly rate for this position is $16.50 to $16.75. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance. Job Responsibilities Work effectively with team members to deliver exceptional customer service, creating a positive experience for all guests. Mixes and serves both alcoholic and non-alcoholic beverages. Provide servers with beverages for customers dining in. Adheres to all established alcohol service policies and safe drinking guidelines including checking patrons? identification to ensure that they meet minimum age requirements for alcohol consumption. Sets up and breaks down workstations, including cleaning and sanitizing. Takes inventory counts and ensures product is stocked to appropriate levels. Accurately operate the computerized cash register and be responsible for recording and handling all cash tips received from guests. Adheres to Aramark, San Diego County, and OSHA safety policies and procedures for proper food safety, sanitation, and disposal. Work in a fast-paced and multi-task environment with varying temperatures, both indoor and outdoor. Assist with catering and special events as needed Adhere to the uniform policy. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications Prior bartending experience of 1-2 years required. Knowledge of bartending principles and recipes and current trends. Displays phenomenal hospitality, friendliness, and customer service skills. Demonstrates organizational & multi-tasking skills, accuracy, and attention to detail?. Available to work holidays and weekends. Must be flexible to work shorter or longer hours due to business volume. Able to pass all Aramark and state/local required alcohol and food service certifications. Sufficient education or training to read, write, and follow verbal and written instructions. Physical Requirements Frequent lifting, pushing, pulling, bending, squatting, and stooping. Expect constant walking and standing during shifts. Occasional crawling and climbing. Frequent lifting 10-20 pounds. Ability to lift up to 40 pounds. The role may require wearing uniforms and Personal Protective Equipment (PPE). Exposure to extreme temperature changes. Remember that adaptability and a positive demeanor are essential in this dynamic environment. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
LEGOLAND CA Sealife/Explorer Outpost Zonal Park Lead-FT Location (Country-State-City) US-CA-Carlsbad Job ID 2025-10487 Employment Type Full-Time Offer/Contract Type At Will (US Only) Location Name LEGOLAND California Job Locations US-CA-Carlsbad What you'll bring to the team The Zonal Park Operations Lead is a hands-on leadership role focused on the daily delivery of operational excellence across a specific functional area—such as a ride cluster, admissions, retail outlet, build experience, SEA LIFE, or the Water Park—within a designated zone. This role ensures safety, efficiency, guest satisfaction, high training standards and service recovery while maintaining LEGOLAND California’s brand standards, cleanliness, and presentation. The Zonal Park Operations Lead works alongside Model Citizens, supporting operations in real time while leading the team on shift. As the first point of contact for guest escalations, safety incidents, and Model Citizen support, this role is critical to the smooth running of the operation and on-the-day leadership of the team. Essential Functions: • Run the daily operation of a specific functional area (e.g. rides, retail, admissions, Water Park, SEA LIFE, or build experiences) within the zone. • Deliver safety, efficiency, and high-quality guest experiences across your assigned location(s). • Work in-position alongside Model Citizens when needed to support peak times or unexpected operational needs. • Manage opening and closing routines, checklists, maintenance handovers, and operational readiness. • Oversee break management and deployment to ensure full coverage and service continuity. • Additional duties and responsibilities may be assigned within the park zone as needed Guest Obsession: • Act as the first responder for guest concerns and escalations, using established service recovery tools and techniques. • Support guest obsession by role-modelling LEGOLAND standards and taking ownership of guest satisfaction. • Work with Model Citizens on shift to coach service behaviors, presentation, and brand delivery in real time. • Actively monitor and promote NPS drivers within your zone Team Leadership: • Lead a group of Model Citizens through the live operation, setting expectations and supporting success on shift. • Support on-the-job training and coaching to help Model Citizens develop confidence, consistency, and role knowledge. • Deliver briefings, coordinate daily tasks, and provide hands-on coaching during operations. • Identify skill gaps and escalate development needs to the Zonal Park Operations Manager. • Actively fosters a positive and engaged team culture, in line with Merlin’s values. Safety and Compliance: • Monitor your functional area to ensure all operational safety and compliance standards are being followed. • Be prepared to manage incidents, support incidents, and lead basic emergency responses such as evacuations. • Report hazards, safety concerns, or maintenance issues promptly and clearly. Brand Standards and Presentation: • Maintain exceptional presentation and cleanliness standards across all areas, aligned to LEGOLAND brand expectations. • Proactively check signage, show readiness, visual standards, and Model Citizen appearance across your area. • Support venue readiness for shows, educational experiences, and character or build activations. Collaboration and Communication • Work closely with your Zonal Park Operations Manager and peer Leads to deliver a seamless guest experience across the zone. • Escalate guest, staffing, cleanliness or operational concerns quickly and appropriately. • Keep Model Citizens informed of key updates, priorities, and procedural changes throughout the day. Qualifications & Experience SKILLS AND COMPETENCIES Must be in good standing with the company, no corrective actions or Level 4 attendance coaching. Mut be able to adhere to current availability through April 2026 Essential Functions: Leadership and Decision-Making Proven ability to lead and support Model Citizens in live operations. Comfortable making informed, on-the-spot decisions while maintaining calm under pressure and driving performance on shift. Guest-Centric Approach Strong focus on delivering high-quality guest experiences through service recovery, visible leadership, and coaching others in real time. Confident handling escalations and taking ownership of guest issues. Operational Expertise Solid understanding of frontline operations across rides, admissions, retail, build experiences, SEA LIFE, and Water Park. Experienced in supporting daily procedures, safety protocols, and functional delivery. Communication and Collaboration Skilled at communicating clearly with Model Citizens, peers, and leaders. Builds trust and drives teamwork across departments to keep the operation running smoothly. Problem-Solving and Adaptability Able to respond quickly to operational changes, guest feedback, and resource issues. Works flexibly in-position alongside the team to maintain standards and solve problems without delay. Continuous Improvement Keen to improve processes and coach others. Identifies training needs and shares feedback that helps the team grow and succeed long term. Availability This is a full-time role. Must be available to work weekends, holidays, and varying shifts to support Resort operations Physical Requirements Sitting - None (0%) Standing - None (0%) Walking - None (0%) Bending - None (0%) Twisting - None (0%) Squatting/Kneeling/Crawling/Climbing - None (0%) Wrist Deviation (Side to Side) - None (0%) Hand/Wrist Repetitions (Up and Down) - None (0%) Reaching - None (0%) Grasping - Simple: < 50 pounds Manual Dexterity/Strength - Gross motor, light - moderate strength Manual Dexterity/Strength - Fine motor, light - moderate strength Lifting, Pulling and Pushing - Frequency of Activity by Weight Category Frequency of Activity Matrix Lifts & Carries Lifts Overhead Pulling Pushing Up to 10 pounds None (0%) None (0%) None (0%) None (0%) 11 - 24 pounds None (0%) None (0%) None (0%) None (0%) 25 - 34 pounds None (0%) None (0%) None (0%) None (0%) 35 - 50 pounds None (0%) None (0%) None (0%) None (0%) 51 - 74 pounds None (0%) None (0%) None (0%) None (0%) 75 - 100 pounds None (0%) None (0%) None (0%) None (0%) Over 100 pounds None (0%) None (0%) None (0%) None (0%) Visual/Hearing Requirements Working Conditions Requirement Applicable/Not Applicable Temperature Between 16 and 95 degrees Visual Crawl Space/Cramped Postion Exposed < 1 hour per day Close eye work (small figures) Applicable Personal Protective Equipment** None (0%) Color discrimination Applicable Driving None (0%) Minimal color discrimination Not Applicable Noise* None (0%) Normal color discrimination Applicable * (Loud/Repetitive, < 85 Decibels per OSHA Standard) **(e.g. Respiratory Mask, etc.) Other: Depth perception, distance vision, ability to focus Applicable Other: Hearing (Specify any other requirements or restrictions that should be considered) Hearing Requirements - Special requirements, able to consistently fulfill communication needs (alarms, phone ringing, conversation, clear acuity within 100 feet) Applicable The duties & physical requirements listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties & physical requirements does not exclude them from the position if the work is similar, related or a logical assignment to the position. Benefits What You'll Get... Alongside company paid holidays, you can also look forward to enjoying a great benefits package, free tickets to Merlin attractions globally and 30% discount in our retail shops and restaurants. Pay Range USD $22.00/Hr.
LEGOLAND CA Zonal Operations Manager Location (Country-State-City) US-CA-Carlsbad Job ID 2025-10462 Employment Type Full-Time Offer/Contract Type At Will (US Only) Location Name LEGOLAND California Job Locations US-CA-Carlsbad What you'll bring to the team Role Summary: The Zonal Operations Manager is a critical leadership role within the Resort, responsible for overseeing the day-to-day operations of a specific geographical zone. Reporting to the Senior Park Operations Manager, this role focuses on ensuring operational excellence, guest satisfaction, and adherence to brand standards across all rides, commercial units, guest amenities, cleanliness, and presentation within the assigned zone. The Zonal Operations Manager leads a dedicated, multiskilled team, driving collaboration, continuous improvement, and engaging employee experience. Operational Leadership: Manage and oversee all operational aspects of the designated zone, ensuring safety, efficiency, and guest enjoyment. Act as the central point of decision-making within the zone, handling escalations, coordinating resources, and ensuring operational readiness. Maintain high standards for rides, commercial units, guest amenities, and cleanliness within the zone, collaborating with relevant teams to optimize performance and uptime. Support seamless operations during peak seasons and events by ensuring zonal teams are well-prepared and briefed. Act as Resort or Zone Duty Manager as required Team Engagement & Development: Lead, motivate, and coach the zonal team and Operations Leads to deliver outstanding guest service and operational standards. Conduct regular briefings, and performance reviews to align team objectives with Resort goals. Engage in active coaching of the frontline teams to ensure continued growth and alignment to SOPs. Promote team engagement initiatives, fostering a collaborative and inclusive work environment aligned with company values. Identify and nurture team development opportunities, ensuring individuals are equipped to perform and grow within their roles. Guest Experience: Monitor and analyze the guest experience within the zone, addressing feedback proactively to enhance satisfaction and NPS is a focus. Handle guest escalations effectively, ensuring timely resolutions using established guest recovery frameworks. Collaborate with broader operational teams to align with business KPIs and guest experience strategies, driving improvements in service delivery. Collaboration & Communication: Build strong relationships with cross-functional teams to ensure seamless operations and delivery of business objectives. Participate in operational reviews and daily briefings to share insights, successes, and challenges specific to the zone. Actively contribute to Resort-wide operational improvement initiatives, sharing best practices and learnings between zones. Health & Safety: Oversee compliance of policies and procedures set forth within the Merlin Entertainments Group Health, Safety and Security Policy. Understand risk assessments and ensure reporting of any new risks as appropriate. In cases of incidents or accidents ensure appropriate reporting is done in a timely and accurate manner. Actively share ideas, comments, and suggestions for improving safety within their work areas with their appropriate line manager. Qualifications & Experience Skills and Competencies Leadership and Decision-Making: Proven ability to lead and inspire operational teams, make informed decisions under pressure, and drive excellence. Guest-Centric Approach: Strong commitment to delivering exceptional guest experiences through proactive service and effective issue resolution. Operational Expertise: Comprehensive knowledge of operations management, including safety, ride performance, and resource coordination. Communication and Collaboration: Exceptional interpersonal skills to engage with diverse stakeholders and foster collaboration. Problem-Solving and Adaptability: Aptitude for resolving complex issues efficiently and responding to dynamic operational demands. Continuous Improvement: Passion for enhancing processes and developing teams to achieve long-term success. Behaviors A Merlin job is like no other. Our values—Own Your Craft, Go Together, Enjoy the Ride, Drive & Discover, and We Care—guide the behaviors that set us apart. By living these values, we bring joy, create connections, and make lasting memories for our guests, while fostering a positive and supportive environment where everyone can thrive. Own Your Craft: Continuously sharpen your expertise, seek personal growth, and help others to develop in their roles. Actively listen to feedback and integrate it into improving performance. Stay curious and draw inspiration from both industry and the broader world to keep at the cutting edge of entertainment. Go Together: Foster strong, trusting relationships by collaborating with colleagues across teams, locations, and cultures. Work together to solve problems, leveraging diverse perspectives to find the best solutions. Commit to decisions once made, and act swiftly to drive progress and deliver results. Enjoy the Ride: Bring a sense of fun, positivity, and energy to the workplace, creating a joyful environment. Support and encourage others during challenges, viewing setbacks as opportunities to learn and grow. Cultivate a welcoming atmosphere where people feel valued, included, and like they belong. Drive & Discover: Take ownership of your work, delivering excellence by seeing tasks through to completion. Prioritise tasks that have the greatest impact, focusing on quality over quantity. Proactively explore new opportunities to improve guest experiences, taking calculated risks to drive innovation We Care: Go above and beyond for both guests and colleagues, showing thoughtfulness in every interaction. Uphold uncompromising standards of safety, security, and welfare, prioritizing the well-being of everyone. Actively contribute to making a positive impact on the environment and local communities, demonstrating social responsibility in all decisions. Benefits Your Benefits Odyssey Begins Here: Generous Vacation and other Time off perks: Time off is your passport to recharge. Enjoy a generous PTO policy to explore, relax, and rejuvenate. Affordable Health Plans: Dive into the comfort of affordable medical, vision, and dental plans that prioritize your well-being. Global Access Pass: Picture this – free entry to all Merlin attractions worldwide! Your golden ticket extends to family and friends, unlocking a world of wonder. Secure Your Future: Safeguard your legacy with company-paid life insurance – because we care about your peace of mind. 401(k) Matching Plan: Your financial goals are important. Benefit from our 401(k) matching plan to help you build a secure future. Continued Growth: Joining Merlin isn't just a job; it's a thrilling expedition. Expect continuous growth in an exciting, global organization that values your journey. Family and Friends Fun: Your loved ones are part of the adventure! Share the joy with family and friends as they too enjoy free entry to our magical attractions. Pay Range Compensation between USD $68,640.00/Yr.-USD $0.00/Yr.
Overview: La Costa Resort and Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally inspired cuisine and culinary delights. Steps from your door, world-class accommodations, championship golf and tennis, eight pools and more anxiously wait to welcome your arrival. Omni La Costa associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Omni La Costa may be your perfect match. Job Description: To oversee food quality and production of the Banquet Kitchen. Responsibilities: Direct supervision of day-to-day operation of all banquet functions. Supervision of Cafeteria and implementation of new menus. Needs to understand the concepts and have the experience of interacting within a professional kitchen. Follows instructions and understand the philosophy of the Executive Chef and carry out those ideas, stressing them to associates. Work with Sous Chefs, cooks, and café attendants, on a one-to-one basis, instructing and guiding them in their jobs. Ensures quality eye appeal, taste and monitors them daily. Controls cleanliness, sanitation throughout the kitchen, walk ins and ensures proper rotation of foods. Implements new menus and sees to its proper implementations. Maintain accurate administrative records on a timely basis and complete projects on time. Ability to work in an organized fashion. Ability to train and develop future culinary associates. Ability to work in a pro-active fashion. Daily walk through of all kitchens, walk-ins for proper rotation of food and sanitation. Daily routine checks of mise en place and quality of food product. Organize proper recipe file and keep updated. This brief job profile is to give a general idea of the job and in no way states or implies that these are the only job duties to be performed by the associate in this position. Other duties will be assigned. Qualifications: Apprentice program or CIA graduate, or equivalent combination of education and experience required. Minimum of 4 years experience in a luxury hotel or restaurant as a banquet chef with high volume in catering highly preferred. Must be able to give direction, train and supervise banquet sous chefs, cooks and café attendants. Knowledge of all basic skills such as butchering, sauces, soups cooking of meat, fish and vegetables is expected. LICENSE OR CERTIFICATE REQUIRED: Certification of apprenticeship program or culinary certification. Must be able to attain a valid San Diego County Food Handler certification upon hire if not already certified. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Salary Range: $80,000k - $90,000k The pay scale provided is a range that Omni Hotels & Resorts reasonably expects to pay. Actual compensation offered may fluctuate based on a candidate’s qualifications and/or experience. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
Overview: La Costa Resort and Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally inspired cuisine and culinary delights. Steps from your door, world-class accommodations, championship golf and tennis, eight pools and more anxiously wait to welcome your arrival. Omni La Costa associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Omni La Costa may be your perfect match. Job Description: As the strategic business leader, the Club General Manager will orchestrate all facets of Club operations, enhancing our esteemed membership experience. . The Club General Manager is accountable for all administrative functions including budget, control, strategic planning, membership and golf sales and marketing strategies. This pivotal role demands a blend of strategic oversight and operational agility, ensuring outstanding financial performance, member satisfaction, and team development. The ideal candidate will catalyze excellence, drive operational success, and foster an inspiring team culture. The Club General Manager reports to the Omni La Costa Managing Director. Responsibilities: STRATEGIC LEADERSHIP: Steer the Club's strategic direction, aligning business goals with exceptional service standards for our members. Spearheaded long-term planning, including business, capital, and budgeting strategies to secure the Club's legacy. Provides strategic direction and direct support to ensure an elevated member-centric culture. Assists in developing the Club's long-range and annual business, capital, and budget plans. Participate and engage in Omni La Costa Executive committee meetings. Oversee and guide the club senior leadership team, representing all aspects of club operations. Identifies key drivers of business success. Alongside the Managing Director, lead the member advisory board meetings and communication. OPERATIONAL EXCELLENCE: Oversee all divisions of the Club's operation, including Membership, golf, family & adult programming, tennis, and health and fitness, ensuring seamless integration and high-quality service delivery. Hands-on approach that inspects what is expected. Develops and refines all member-centric policies and procedures. Collaborates with Omni La Costa complex human resources, engineering, security finance, food & beverage, catering, and banquet teams to leverage the campus amenities, resources and services, adding value to being a member. Develops the management organizational model and initiates improvements as necessary. Works with various department heads to schedule, supervise, and direct the work of all club employees. Communicates a clear and consistent message regarding the Club and resort’s overall goals to produce desired results. Oversees the care and maintenance of the Club's physical assets and facilities. Collaborates with Omni Corporate leadership to ensure that brand standards and key initiatives are achieved. TEAM DEVELOPMENT & CULTURE: Cultivate a dynamic leadership team, promoting career development and operational excellence consistent with the Omni culture and objectives. Responsible for recruiting, training, and developing the staff to retain the highest quality staff in a positive work environment with high retention. Create a cohesive leadership team and favorable business environment, consistently delivering results. Develop and oversee the Omni culture for the club operations. Fosters associate engagement with providing excellent service. Measure and respond to associate feedback from ‘Pulse’ and ‘Associate Engagement Survey.’ Develop and implement SOPs, training programs, line-up meetings, department meetings for every club department. An excellent leader, team builder, communicator, delegator, and motivator with energy and enthusiasm and the ability to work effectively at all levels of the organization. Able to respect tradition but also innovate and bring knowledge of industry best practices to the Club. Foster a deeply committed service culture throughout the Club, focused on member satisfaction, recognition, anticipatory service, and understanding member preferences to enhance the member experience further. Act as a leader, mentor, and role model for all employees by demonstrating professional behavior and work ethic. Implement standards and procedures across all departments, including formal position descriptions for each role. Maintain effective staff Performance Management Systems and ensure one-on-one meetings and performance reviews occur regularly and systematically with department managers and their staff. MEMBER AND COMMUNITY ENGAGEMENT: Actively engage with members to strengthen relationships and enhance the Club's reputation. Lead member relations initiatives to bolster retention and acquisition. Provide quality leadership and a positive image for the Club and its facilities and amenities to ensure the highest and most consistent standards for all member programming, special events, entertainment, and other services. Ensure the highest level of member satisfaction. Measure and respond to Membership feedback through individual interactions, the membership survey, the Board of Governors, and membership committees. Lead the team in delivering exceptional services and programming to drive member value and satisfaction. Supporting the Membership department in handling and resolving member issues, complaints, and concerns. Provide counsel and assistance to Membership regarding challenging member matters. Be active in surrounding local community homeowner’s associations as a The Club at La Costa Country Club representative. Be the “face of the Club” and be visible and readily accessible to members and guests. Welcome new members to the Club by introducing them to the facilities, staff, amenities, and other members, as needed. Solicit member feedback regarding the quality of the services, amenities, and programming both formally and antidotally. Diplomatically and skillfully address and promptly resolve complaints and constructive feedback from members and employees. Plan and design all programming preemptively for the calendar year. Create a comprehensive communications plan to announce new and existing programs to the members. FINANCIAL & RISK MANAGEMENT: Ensure financial performance through accurate forecasting and effective resource management. Take an active role in risk management, safeguarding the Club's interests and assets. Prepare the annual operating budget, capital budgets, and forecasts, and manage, control, and report all operations and projects to attain the desired results. Develops and manages monthly forecast and annual budget; takes effective corrective action as required. Supports the financial success of the business which combines the Club and Resort operations. Works with the Accounting Department to create club specific dashboard and KPI’s. Frequently review income and expenses as they relate to performance objectives, taking corrective action as necessary. Ensures accurate revenue, expense, and labor forecasts and execution. Assure that the Club is operated by all applicable local, state, and federal laws. Participates directly in risk management issues and prevention, including legal and workers' compensation. Report on operating results and financial performance to The Managing Director, ensuring there are no surprises while keeping reporting at a high level. Drive an excellent capital and operations budget process involving all senior staff. Create systems that ensure budget compliance. Advocate for capital improvements assessed to be in the broad best interest of the La Costa Club. Responsible for approving and overseeing service contracts, accounts payable, and all labor expenditures, maintaining them within the business plan and budget parameters. Strives to leverage the relationship with the Resort and Omni to better serve the membership and improve financial performance. Establish cost/quality/pricing standards, balancing member value expectations and fiscal responsibility. Maintain management information systems and monitor compliance with internal controls and cost-effective procedures. Review and recommend proposed changes to any amenity offerings currently available to the members while critically considering new offerings. FACILITIES: Oversee the general maintenance, cleanliness, and safety of the Club’s physical plant and environments. Review and recommend proposed changes to any amenity to the Managing Director. Ensure the Club's facilities are consistently in excellent condition, demonstrating excellent preventive maintenance planning and housekeeping. Regularly assess the condition of the Club's assets, including buildings, golf courses, and equipment. Ensure that all applicable laws, codes, and environmental regulations operate the property. CAPITAL PROJECT MANAGEMENT: Oversee and administer all current and future capital projects. Facilitate long-term planning by tracking and reporting on the capital needs. Regularly communicate project issues and status to all key stakeholders. Assist Director of Engineering in managing contractors, ensure schedules are met, tracking construction costs, and monitor the quality of the work. Manage the Member experience around construction and related impact of services and amenities. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A minimum of 10 years of progressively more responsible management positions leading up to a General Manager position of a similar scale at a private club/resort. A college graduate with a bachelor’s degree in business administration, Hospitality Management, or equivalent is preferred. Professional certifications (CCM, PGA) or similar professional development achievements are highly desired. A professional “track record” of financial acumen and executive leadership experience as a General Manager at a multi-course facility. Exceptional communication and interpersonal skills, with the ability to inspire and lead a high-performing team. A proven history of providing best-in-class customer service and enhancing the member experience. Experience in building budgets and managing the business from financial metrics, managing workflow for expense processing, and course-correcting as necessary to attain financial goals, containing costs, and increasing/revenues. A record of success in selecting, training, developing, and motivating a high-performing, service-oriented management team and staff. Has led and created a team to improve service across departments materially, demonstrated through exceptional survey results. Proven track record in successful board and committee management. Experience developing membership programming that enhances the membership experience for the different demographic age groups. Food and beverage knowledge and experience in shaping and developing dining programming that resonates with the needs and desires of a membership. Working experience with association/property management-related technologies in application and infrastructure is required to bring efficiencies, organization, and convenience to the operation and the Membership. SUPERVISORY RESPONSIBILITIES: Director of Golf Director of Agronomy Director of Membership Membership and Golf Sales team Other personnel associated with the Club operation as determined by the Senior Leadership Team LANGUAGE SKILLS: Sound command of the English language, with the ability to read and interpret a P&L statement. Ability to communicate effectively, both verbally and in writing. Ability to speak professionally and effectively with guests and associates throughout the organization in both public and private forums. REASONING ABILITY: Must be able to successfully conduct and accomplish multiple tasks, exhibit financial responsibility/competence and possess strong organizational and problem solving skills. PHYSICAL REQUIREMENTS: While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The associate is constantly required to talk, hear and comprehend. The employee is required to sit for long periods; stoop, kneel, crouch, or crawl. The associate must have flexible work hours (days, evenings, travel) Appearance must be polished, professional, a well groomed. Must also occasionally lift and/or move up to 60 pounds. Specific vision WORK ENVIRONMENT Requirements are representative of the acceptable minimum levels of knowledge, skills and/or abilities. To perform the job successfully, associate will possess the abilities or aptitudes to perform such tasks proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other associates. This job specification in no way states or implies that these are the only tasks to be performed by the associate occupying this position. Associates will be required to follow any other job-related instructions and to perform any other job-related tasks requested by their supervisor. This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship. Salary Range: $190,000- $225,000 Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
Location: La Costa Resort and Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally inspired cuisine and culinary delights. Steps from your door, world-class accommodations, championship golf and tennis, eight pools and more anxiously wait to welcome your arrival. Omni La Costa associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Omni La Costa may be your perfect match. Job Description: The Nail Technician is responsible for providing high quality nail salon services to members and guests using professional skills that meet the individual needs of each client serviced. The Nail Technician will prescribe the appropriate regimen of nail products and services for each client. Responsibilities: Ability to give meticulous manicure, pedicure, artificial nail application and hand/foot treatments. Aid in ordering and stocking of supplies. Prepare nail care equipment, sanitize instruments, treatment areas and supplies daily, and complete all tasks necessary for opening and closing shifts. Maintain an impeccably clean and sterile working environment. Stay up to date on various techniques and services via classes and seminars. Provide the very highest quality in terms of treatment and professional concept. Qualifications: 2 years’ experience and training in similar position in the hotel/resort/guest service industry highly preferred. Required State license and certification. Must adhere all of the various written mandatory standards of operations, policies and procedures. Must attend all staff meetings. Must be able to lift 10 Lbs. Ability to effectively present information to top management, public groups, and/or boards of directors. Pay Rate: $16.50/hr + 40% commission Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
Job Description The Executive Sous Chef LEGOLAND Resort in California, is responsible for developing and executing culinary solutions to meet customer needs and tastes. Offers a wide variety of culinary solutions to meet customer and client needs and tastes. Oversees and manages culinary operations to meet production, presentation, and service standards. Applies culinary techniques to food preparation and manages the final presentation and service of food. COMPENSATION: The salary range for this position is $80,000 to $85,000. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting.? ? ? BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation. ? ? ? There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity. Job Responsibilities Leadership - Ensure food offerings connect to the Executional Framework. Ensure consistent standards and techniques are applied to the preparation and presentation of food items. Manages and trains kitchen employees. Coach employees by creating shared understanding about what is to be achieved and how it is to be achieved. Reward and recognize employees. Plan and execute daily huddles. Complete and maintain all staff records including training records, shift opening/closing checklists and performance data. Client Relationship - Develop and maintain effective client and customer rapport for mutually beneficial business relationship. Communicate on-site consumer and local competitor insights. Financial Performance - Responsible for delivering food and labor targets. Productivity - Full compliance with Operational Excellence fundamentals: managing inventory, waste, standard menus, recipes and ingredients through managing customer driven menus and labor standards. Understand end to end supply chain and procurement process and systems, ensure only authorized suppliers are used. Full knowledge and implementation of the Food Framework. Estimate accurate food consumption for appropriate requisitions and/or food purchase. Ensure proper equipment operation and maintenance. Compliance - Ensure compliance with Aramark SAFE food, occupational and environmental safety polices in all culinary and kitchen operations. Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour. Qualifications Requires at least 2 years' experience in a management role. Culinary degree or equivalent experience Ability to work an event based schedule which will include evenings, weekends and holidays. Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
LEGOLAND CA Hotel Technician Location (Country-State-City) US-CA-Carlsbad Job ID 2025-10512 Employment Type Full-Time Offer/Contract Type At Will (US Only) Location Name LEGOLAND California Job Locations US-CA-Carlsbad What you'll bring to the team Scope and Responsibilities: Ensures that all equipment and work areas are kept clean, neat, and orderly at all times. Have a positive attitude and a love for FUN! Requires a demonstrated flexibility to handle a wide range of highly complex and challenging duties throughout the hotels, with extreme care, focused attention, and skillful precision. Have a positive attitude and a love for FUN! Friendly, outgoing personality. Ability to make a child’s day memorable. Work as part of a team. Please note: This role has a tentative end date of Friday June 13th, 2025 (is subject to extend past specified date if deemed business necessary.) Essential Job Functions: Keeps safety as #1 priority. Wears appropriate personal protective equipment (PPE) and follows instructions of handling materials based on their SDS (safety data sheets). Follow applicable building codes, ordinances, and regulations of State and local authorities including OSHA. Always follow LEGOLAND California policies and procedures. May be required to assist in a variety of other maintenance-related tasks depending on the needs of the department and employee capabilities. Ensures compliance with internal maintenance, safety, and security procedures by following established ASTM, NEC, State and local electrical codes, and loss prevention guidelines. Must have a high school diploma or equivalent. Must be at least 18 years old. Follows established maintenance programs, including any emergency repairs as required to keep down time to an acceptable minimum. Operates simple machine tools, such as drill presses, power saws, grinders, power drills, hand tools, etc. Recognizes equipment that needs repair, replacing, or adjusting and reports it to supervisor. Keeps tools, machines, and all other company equipment in clean and proper working order. Attends department training, supplemental courses, and seminars to stay up to date on updated technical information and products. Is a liaison with fellow maintenance MCs and other departments. Responds to emergency calls within the hotels, for repairs and maintenance as directed by the maintenance supervisor. Requires a demonstrated flexibility to handle a wide range of highly complex and challenging duties throughout the hotels, with extreme care, focused attention, and skillful precision. Ability to work outdoors in any weather condition. Ability to stand/walk for long periods of time, and long distances. Flexible Availability around resort (peak and nonpeak times). Ability to work nights/weekends/holidays through agreed upon employment. Advises working supervisor and/or management of any discrepancies in equipment or tools. Ensures that all work assigned is completed and of good sound workmanship. Must have experience in basic painting, plumbing, Drywall repair and patching, electrical, carpentry etc. Stays informed and updated on modern techniques and technical methods. Qualifications & Experience Background and Experience: Requires a minimum of four years of experience in facilities maintenance and repair. Minimum of 4 years of construction experience. Considerable knowledge of the practices, tools, and equipment used to troubleshoot and repair mechanical systems is required. Must be able to react under pressure or in an emergency in a calm and rational manner. Ability to read and evaluate reports and correspondence. Must be proficient in basic math skills. Ability to read blueprints. A friendly, polite, guest service-oriented demeanor is required. Education: A high school diploma or general education degree (or equivalent education and experience) is required. Other Requirements: Must be willing to work flexible hours, including evenings and weekends to support resort operations. Must have valid driver’s license, safe driving record. Physical Requirements A. Sitting: 1. None (0%) 2. Occasionally (1-33%) 3. Frequently (34-66%) 4. Constantly (67-100%) J. Wrist Deviation (Side to Side): 1. None (0%) 2. Occasionally (1-33%) 3. Frequently (34-66%) 4. Constantly (67-100%) B. Standing: 1. None (0%) 2. Occasionally (1-33%) 3. Frequently (34-66%) 4. Constantly (67-100%) K. Hand/Wrist Repetitions (Up and Down): 1. None (0%) 2. Occasionally (1-33%) 3. Frequently (34-66%) 4. Constantly (67-100%) C. Walking 1. None (0%) 2. Occasionally (1-33%) 3. Frequently (34-66%) 4. Constantly (67-100%) L. Reaching: 1. None (0%) 2. Occasionally (1-33%) 3. Frequently (34-66%) 4. Constantly (67-100%) D. Lifts and Carries: Frequency: 1. Up to 10 pounds None Occasionally Frequently Constant 2. 11 to 24 pounds None Occasionally Frequently Constant 3. 25 to 34 pounds None Occasionally Frequently Constant 4. 35 to 50 pounds None Occasionally Frequently Constant 5. 51 to 74 pounds None Occasionally Frequently Constant 6. 75 to 100 pounds None Occasionally Frequently Constant 7. Over 100 pounds None Occasionally Frequently Constant E. Lifts Overhead: Frequency: 1. Up to 10 pounds None Occasionally Frequently Constant 2. 11 to 24 pounds None Occasionally Frequently Constant 3. 25 to 34 pounds None Occasionally Frequently Constant 4. 35 to 50 pounds None Occasionally Frequently Constant 5. 51 to 74 pounds None Occasionally Frequently Constant 6. 75 to 100 pounds None Occasionally Frequently Constant 7. Over 100 pounds None Occasionally Frequently Constant F. Twisting: 1. None (0%) 2. Occasionally (1-33%) 3. Frequently (34-66%) 4. Constantly (67-100%) M. Grasping: 1. Simple: < 50 pounds 2. Firm: > 50 pounds G. Bending: 1. None (0%) 2. Occasionally (1-33%) 3. Frequently (34-66%) 4. Constantly (67-100%) N. Manual Dexterity/Strength: 1. Gross motor, light-moderate strength 2. Gross motor, moderate - heavy strength 3. Fine motor, light-moderate strength 4. Fine motor, moderate - heavy strength H. Squatting/Kneeling/Crawling/ Climbing: 1. None (0%) 2. Occasionally (1-33%) 3. Frequently (34-66%) 4. Constantly (67-100%) O. Pushing: 1. None (0%) 2. Occasionally (1-33%) 20___ lbs 3. Frequently (34-66%) ________ lbs 4. Constantly (67-100%) _______lbs I. Pulling: 1. None (0%) 2. Occasionally (1-33%) __10____ lbs 3. Frequently (34-66%) ________ lbs 4. Constantly (67-100%) _______lbs Visual Requirements Hearing P. Visual Requirements: 1. Close eye work (small figures) 2. Color discrimination - Minimal color discrimination - Normal color discrimination 3. Other: Depth perception, distance vision, ability to focus. Q. Hearing Requirements: 1. Special requirements Able to consistently fulfil communication needs. (alarms, phone ringing, conversation, clear acuity within 100 feet) Working Conditions R. Temperature: 1. < 15 degrees Fahrenheit 2. Between 16 and 95 degrees 3. > 95 degrees U. Driving: 1. None (0%) 2. Occasional (1-33%) 3. Frequent (34-66%) 4. Constant (67-100%) S. Crawl Space/Cramped Position: 1. Exposed < 1 hour per day 2. Exposed 1-3 hours per day 3. Exposed 3-7 hours per day 4. Exposed > 7 hours per day V. Noise (loud/repetitive, < 85 decibels per OSHA Standard): 1. None (0%) 2. Occasional (1-33%) 3. Frequent (34-66%) 4. Constant (67-100%) T. Personal Protective Equipment (e.g. respiratory mask, etc.) 1. None (0%) 2. Occasional (1-33%) 3. Frequent (34-66%) 4. Constant (67-100%) Other W. Specify any other requirements or restrictions that should be CONSIDERED. Benefits Alongside company paid holidays, you can also look forward to enjoying a great benefits package, free tickets to Merlin attractions globally and 30% discount in our retail shops and restaurants. Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry. Pay Range USD $23.55/Hr.
LEGOLAND CA Water Quality Technician Location (Country-State-City) US-CA-Carlsbad Job ID 2025-10513 Employment Type Full-Time Offer/Contract Type At Will (US Only) Location Name LEGOLAND California Job Locations US-CA-Carlsbad What you'll bring to the team About the Role Removes, installs, repairs, and tests all water treatment and filtration systems within Park. Troubleshoots complex water treatment and filtration systems. Keeps chemical balance in pools and lakes at safe health standard levels. Performs other maintenance functions within Park and assists other maintenance MCs as deemed necessary by maintenance supervision. Scope and Responsibilities: Follows established maintenance program, including any emergency repairs as required to keep systems operating. Ensures that all equipment and work areas are kept clean, neat, and orderly at all times. Keeps tools, machines, and all other company equipment in clean and good working order. Recognizes equipment that needs repairing, replacing, or adjusting. Operates simple machine tools, such as drill presses, power saws, grinders, etc. Responds to emergency calls within theme park, expediting repairs to ensure guests’ and fellow Model Citizens’ safety and comfort at all times. Always keeps safety as #1 priority. Completes daily time and material (T&M) cards prior to leaving property. Follows LEGOLAND California policies and procedures at all times. Attends weekly staff meetings for purpose of directing, informing, and training. Maintains liaison with fellow maintenance model citizens and other departments. Qualifications & Experience Background and Experience: Knowledge of the practices, tools, and equipment used to troubleshoot, repair, and maintain water filtration and treatment practices is required. Experience in the basic practices of plumbing, PVC piping application, and installation is required. Ability to read utility blueprints/drawings as they relate to filtration systems. Ability to react under pressure or in emergency situations in a calm and rational manner is required. Requires knowledge in preventive maintenance systems. The ability to read and evaluate reports and correspondence and possess basic math skills. A friendly, polite customer service oriented demeanor is required. Requires the ability to follow supervisor’s directions effectively and observe and remember details. Requires effective decision-making skills. All hand tools needed to meet the requirements of the above job description. Knowledge of water treatment, chemicals and test methods to assure health standards in water is required. Education: A High school diploma or general education degree (or equivalent education and experience) is required. Work Environment: Various inside and outside locations with varying temperatures and floor surfaces, may include dirty and dusty environment. Exposed to wet and/or humid conditions, with extreme hot or cold conditions. Exposed to swimming pool treatment chemicals. Physical Demands: Maintain excellent physical condition with the ability to perform the required duties of the job description and the Essential Job Functions. Wear uniform/clothing provided. Maintain a neat, well-groomed appearance and conform to established LEGOLAND California appearance standards. Frequent lifting of moderate to heavy loads (25 – 70lbs). Required to lift and move loads with uneven weight distribution. Ability to stand for long periods of time, walking to move about the park site, and interact with employees. Hear with surrounding distracting noises. Noise level to possibly exceed 85 decibels. Essential Job Functions: Must be willing to work flexible hours, including evenings, weekends, and holidays to support park operations. Requires climbing 90 degree ladders. Requires entering confine spaces (vaults, surge tanks, ride / attraction inspection areas.) Requires laying on your back for a period of time. Requires bending for long a period of times. Requires repetitive motions for long periods of time. Requires picking up objects that weigh 75 lbs. Requires working around petroleum products and cleaning solutions. Requires having to wear chest and hip waders. Requires having to ride a tricycle for 2 miles. Requires working at height and use of fall protection equipment. Requires walking up to 2 miles a day. Requires frequent stair climbing. Requires to be fit tested to be able to use facial respirators (Facial hair around fit testing area is not permitted.) Requires being able to work in eventful situations. Requires being working overtime. Requires working in all weather conditions which include rain. Requires working with company issued tools and equipment. Requires the operating heavy equipment to perform assigned job tasks. Requires obtaining naarso or equivalent amusement ride inspection certification to maintain employment. Requires knowledge of tablet use to perform assigned task completion. Requires ability to communicate with 2 way radio. Requires use of company issued PPE. Requires use of company computers to perform assigned training tasks. Ensure that all equipment and work areas are kept clean, neat and orderly at all times. Recognize equipment that needs repair, replacing, or adjusting. Responds to emergency calls within theme park, expediting repairs to ensure guests and MCs safety and at all times. Other Requirements: Must be willing to work flexible hours, including evenings and weekends to support park operations. Attendance and punctuality is important to the overall success of LEGOLAND® daily operations and is considered an essential function of this job. Must have valid driver’s license, safe driving record, and be willing to utilize own vehicle for business purposes. Water Quality Technicians will be required to obtain an Aquatic Facility Operator (AFO) or Certified Pool Operator (CPO) certificate within 6 months of employment Benefits Alongside company paid holidays, you can also look forward to enjoying a great benefits package, free tickets to Merlin attractions globally and 30% discount in our retail shops and restaurants. We want to ensure that everyone has the opportunity to perform their best at interview, so if you have additional requirements due to disability or ill health please get in contact with LLC.HumanResources@legoland.com. Pay Range USD $22.50/Hr.